TRADITION AND TECHNOLOGY
IN LOCAL NEWSCASTS:
The Social Psychology of Form
Bruce
E. Gronbeck
One of the most interesting discussions in Kenneth Burke's Counter-Statement
(1931) concerns the psychology of information and the psychology of form. To Burke,
the scientific and psychoanalytic perspectives on the world in the 1920s had misdirected
much reading of literature by putting a premium on subject-oriented information rather
than audience-oriented form. Critics, thought Burke, too often approached literature
as a laboratory in which to study human life or to psychoanalyze the age. Such purposes
even "led the artist . . . to lay his emphasis on the giving of information--with
the result," said Burke (1931, p. 32), "that art tends more and more to
substitute the psychology of the hero (the subject) for the psychology of the audience."
The emphasis on subject matter, he suggested, draws our attention away from the audience's
experiences that are engaged in the reading process and even amalgamated into the
interpretive process. "Truth in art," Burke argued (1931, p. 31), "is
not the discovery of facts, not an addition to human knowledge in the scientific
sense of the word. It is, rather, the exercise of human propriety, the formulation
of symbols."
With his usual circumflex prose style, Burke did not get much more
clear than this. Yet, his attempt to describe how it is that meaning-making is grounded
in the form rather than the content of literature is significant. Burke was not merely
repeating traditional pieties on the separation of form and content. Because he (1931,
p. 31) defined form as "the creation of an appetite in the mind of the auditor,
and the adequate satisfying of that appetite," he rather was redefining meaning:
meaning is not to be understood as information contained in texts but rather as kinds
of understanding that are possible because of what audiences bring to those texts.
To Burke, the individualized datum, the fact, is made significant
to human beings and hence capable of being shared only when cast into social frameworks
that people can bring to their encounter with that datum. To the Burke of Counter-Statement,
those frameworks are the sources of what he called "eloquence," in that
they permit meaning to transcend the word-by-word text of literature. Two-thirds
of a century ago, Burke was on to something very important.
Perhaps the best test of the utility of Burke's thoughts is in
the study of news. News is, presumably, important public information. That which
is "newsworthy," most of us assume, is information gathered from our local,
national, and international environments and presented to us in written, verbal,
and visual forms: as newspaper stories with accompanying pictures, as radio programs
filled with oral speech and background sound, as television reports etched in speech
and video segments. Surely in the presentation of news we have texts, paralleling
the "literature" Burke studied, that permit us to explore and even extend
his thinking on the psychology of information and form.
We need to begin by considering what kind of information news is.
I suggest that news is relevant, formalized, public information.
- Relevant information has social-institutional implications.
That which is relevant has been constructed and structured so as to be linked to
the lives of the people to whom it is presented. Unless some datum can be linked
to my country, region, government, bank, church, family, health and well-being, or
livelihood, I will probably care little about it.
- Formalized information has been structured and unitized
in some socially understandable way. Most news is structured narratively, as stories
about people doing something to some effect, that is, as a coherent series of events
with beginnings, middles, and endings enacted by particular people with specific
purposes. News also, however, can be structured as an announcement (a recitation
of coherent facts about some present or future event), a conversation (two or more
voices related to each other topically or attitudinally), or an anecdote (a humorous,
heartwarming, or angering story about someone's trials or triumphs in life). And
we can distinguish, along with Shanto Iyengar (1991), episodic from thematic news
stories, that is, those stories that report concrete events in terms of particular
people and events versus those that offer more abstract background on or generalized
(thematic) views of those events.
- Public information is made up of data that are worthy of
communal sharing. Even a newscast's final anecdote, which often seems like trivial
information, can be thought about as important public information. That story about
a feisty grandmother who wards off burglars with a broom or a farmer who runs his
tractor on chicken manure has a social dimension; at the least, it is a bonding device
that demonstrates the human aspirations and foibles that many of us share. Certainly
most news stories--70-85 percent of which involve governmental-institutional actors
(Gans 1979)--are clearly narratives of general, shared, institutional interest, celebrating
the accomplishments of cultural heroes or warning us of the dangerous actions of
villains.
If we accept the general proposition that news is relevant, formalized,
public information--information valued for its timeliness, uniqueness, and sensitivity
to controversy (Schwoch, White, and Reilly 1992)--then of course its form, as Burke
understood that idea, is crucial to the ways we comprehend that information, for
formalization is essential to the very definition of news. News is never comprised
of random or isolated data but always put into forms that give it social relevance
and justify its publicness.
But Burke's definition of form as the arousal and fulfillment of
appetite does not help us much in understanding the formative process itself. How
does "form"--the social psychology of form, more precisely--turn data into
relevant, public information?
That question leads to others, especially as we focus particularly
on televised news. How do news organizations go about the business of presenting
"the news" and how does the news work persuasively? Such queries should
drive us to probe the psychology of form understood rhetorically, as Burke suggested,
albeit in somewhat different ways than he did. To begin to answer the questions,
we will examine local news, for it easier to discuss news-audience relationships
(that is, the rhetorical dynamics of newscasting) with local than with national news.
We will examine an exceedingly small data set: two broadcasts (March 23-24, 1993)
of the 10 p.m. news from a middle-market, middle-America television news operation
at KCRG-TV in Waterloo-Cedar Rapids, Iowa.
I will argue that what Burke calls the psychology of form is schizophrenic
and socially anchored: two social psychologies of form are operative in televised
news, and they compete with each other. The tension existing between the social
psychology of technological form and the social psychology of conventionalized
form produces two forces of persuasion in local news: one separates us from our
comfortable lived experiences and the other envelopes us in shared community. The
significance of this tension between newness and oldness, change and permanence,
will be explored in the concluding section of this essay.
THE COMPETING PRESENTATIONAL FORMS IN LOCAL NEWS
In exploring competing forms for the public information called
news, we are examining what are often referred to as frames for information.
Frames are the perspectives from which we are presented or asked to understand information.
Framing is a sociocognitive process whereby some viewpoint is taken, in Burke's language
([1945, 1950] 1954), to be the "container," and some object is taken to
be the "thing contained." And of course, what is asserted to be the container
for what containments can be of determinative importance. As Iyengar (1991, p. 11)
puts it, "the manner in which a problem of choice is 'framed' is a contextual
cue that may profoundly influence decision outcomes." In the words of P. K.
Manning (1996, p. 266), "television links real activities with produced imagery
to mark the political." Our frames are in part individualized, cobbled together
out of our personal experiences in the world. More interestingly and more importantly,
however, our frames for viewing sensate environments are social and institutional,
and even political, given to us by institutions and learned both formally and informally;
in so many ways, you have been told by parents, church, government, peer groups,
and television programs what to look at and how to see, understand, or act on it.
"Social situations," in Joshua Meyrowitz's (1985, p.
23) words, "form the hidden ground for our figures of speech and action."
That is, social situations and our experiences in them are the containers, the points-from-where-we-look,
when we encounter strange or unknown ideas or experiences. Those containers are never
neutral shells or merely places from which we comprehend the world; given their social
origin, they come with habituated ways of understanding and evaluating occurrences.
They include what Michael Parenti (1993, p. 23) calls "opinion visibility"--"perceptual
limits around which our opinions take shape." Social-institutional frames, therefore,
are perspectives with attitudes and, as Manning (1996) notes, with feelings. And
so, when television news frames information, forms it in ways to make it comprehensible,
it casts the news makers and the news viewers into particular social roles.
News as Items of Communal Interest
Consider first the opening--the presumably most newsworthy--stories
from the KCRG-TV 10 p.m. newscast. The lead story on Tuesday, March 23, 1993, concerned
the danger of flooding in Cedar Rapids. With a "LIVE" logo and a digital
clock in the upper lefthand corner assuring us that we were witnessing news as it
happened, reporter Alicia Richards was on the scene at the Cedar River, "preparing
for the meltdown"--a word of unease and ambiguity, given the nearby Payloe nuclear
plant. It was dark, but we were treated to live shots of the high water and, from
another location, footage of city workers filling sandbags. We were told that citizens
could get fifteen sandbags free and then saw videotape from earlier in the day, when
Pam Harris had been interviewed. She had been flooded out six weeks earlier and was
sandbagging her property this time around. Alicia Richards assured us, "The
best thing to do is be prepared," and "Being ready really helps--that was
Pam's trouble last time." This story was presented twelve days before the Cedar
River actually crested above floodstage (for the first of many times in the spring
and summer of the great Midwest floods of 1993). It thus was a community service
story and, oddly, a lead story. That is, the news department decided that the most
newsworthy information of the day related to preparing the citizenry for rampaging
nature.
The community theme continued in the next two stories that evening,
both trials. The second story began, "A Linn County jury has decided that Joseph
Hughes Jr. will spend the rest of his life in prision," opening a story on a
first-degree murder conviction. The third story opened similarly: "The fate
of a Norwalk, Iowa, woman accused of killing her infant son will soon be in the hands
of the jury." Both stories were thus framed as events wherein citizens were
enforcing community standards; both stories were framed as jury actions, not criminal
actions.
Wednesday evening again opened with Alicia Richards on the road
"LIVE"--this time, at an Alburnett, Iowa, high school that had been robbed.
The story was about the twenty-three rural schools burglarized over the previous
eight weeks. Precisely why Richards was live in Alburnett was unclear, as the previous
evening's burglaries occurred in other communities, two of which had been featured
in earlier newscasts that day. Perhaps Alburnett's proximity to Cedar Rapids made
it the easier site for a live report that evening.
Whatever the rationale for putting Richards in Alburnett, she reprised
her pattern of the previous night, giving us good advice about being prepared and,
this evening, assuring her viewers that she would "continue to look in on this
situation." She exuded the same confidence that Sheriff Popenhagen did when
he guaranteed on camera that the burglars would be caught "in a matter of time,"
especially if citizens would be on the lookout for suspicious vehicles around their
communities' schools.
These lead stories from mid-week March 1993 are interesting not
only because they frame newsworthy information in social-institutional ways but also
because they reinforce or reaffirm particular values--and therein lies their essential
rhetorical edge. That is, these stories all had communitarian force. The Cedar
Rapids Department of Streets and Channel 9 were keeping citizens safe from natural
disaster; the Sheriff's Department in cooperation with Channel 9 was making the school
break-ins a top priority so as to protect the youth of eastern Iowa. Pam Harris was
a repentant citizen who knew enough to prepare for the second onslaught by the river,
and citizen-juries saw that justice was served and the public was protected from
evildoers. These stories provided valuative orientations that clearly suggested what
aspects of news items were to be assessed positively and what, negatively. Personal
and civic responsibility were combining to save Cedar Rapids from the swollen river,
juries were judging fairly (one person guilty and another, innocent, as we found
out the next night), and conscientious law enforcement together with citizen vigilance
(watching for the all-important license plate numbers of suspicious vehicles) offered
viewers values worth admiring and emulating. Even as viewers were given information
within particular social frames, those frames were themselves legitimated by their
very use in the information-giving processes employed by KCRG-TV, itself a well-known
and significant community institution.
Such tendencies toward social-institutional and even communitarian
orientations were visible in different but equally powerful ways in the other half
of the 10 p.m. news in middle America. Of the twenty-one or so minutes of actual
news time, only ten or eleven minutes are devoted to what we usually think of as
"news." The rest of the local newscast is occupied with weather and sports
in almost equal proportion. While weather forecasts undoubtedly help farmers and
golfers decide on next-day activities and while local sports help mollify the citizens
of school districts who grumble about the high cost of K-12 education, weather and
sports segments do more than that rhetorically. They, too, are powerfully communitarian
in their force. In both segments, we consistently find a roll call of community
interests. In reeling off basketball or wrestling scores, sportscasters identify
discursively the towns of the viewing area, circumscribing the viewing area as a
social place--here, "eastern Iowa," which was labeled as such and is comprised
of a series of locales that regularly have their names mentioned.
The weather forecaster went even farther. Denny Frary of KCRG-TV
not only mentioned and showed on a map the communities of eastern Iowa, but even
named particular people who were KCRG-TV's "weather spotters." On March
23, 1993, Frary did an eleven-segment spot for his main four-minute appearance as
follows:
- Weather video of a rural mail carrier driving through snow and
mud as a community servant living out the cliche of "neither snow nor ice .
. .";
- A look at the temperatures in the main cities of eastern Iowa;
- Looks at Iowa City, Cedar Rapids, Waterloo, and Dubuque through
a high-tower camera ("the Hawkeye"), showing the viewers exactly what those
places looked like "live";
- An "almanac" review of the highs and lows around eastern
Iowa, including mentions of some of Frary's weather spotters: Bob Steika in Iowa
City, Gene Kuhl in Prairiesburg, Sidney Hibsion in Bellevue, "Mrs. Eckhardt
in Waukon, back from vacation," Boyd Larew in Manchester, and Bud Steich in
Sigourney;
- Some computer graphics with more Iowa temperatures;
- A national weather map with temperatures from around the country;
- Satellite time-lapse photos of moving clouds over an animated
map;
- A colorized shot of national radar;
- The close-up computer map of the southeastern United States, showing
moving clouds;
- A jump cut to a close-up computerized map of the central United
States, with clouds moving across Iowa;
- And, finally, a five-day weather forecast, followed by Frary returning
to the anchor desk.
Notice that segment 1 celebrated the commitment of a public servant;
segment 2 offered the first roundup of viewing-area communities by name; segment
3 featured the four main cities of the viewing area through the "Hawkeye"
camera, a piece of technology humanized with the nickname of the state. Personification,
whereby communities are materialized through references to some of their actual citizens,
induced a sense of community via geographical representatives in the by-now communal
process of weather-watching in segment 4. Segments 5-9 presented a dazzling technological
display under the seeming control of weather wizard Frary--weatherman as shaman.
Segment 10 united the geographical with the technological, as the communal lands
were framed in iconic representations of their weather. And segment 11 added the
dimension of time to the already present dimension of space, thus fully situating
the people of eastern Iowa in the two positional orientations to life (Hall 1959).
Local weather is a virtuoso televisual performance by old pros
like Denny Frary, full of wisdom and lore about weather patterns coupled with what
undoubtedly are the most expensive graphics the station puts out. Through technological
framing, geographical roll calling, and temporal progress from past (today's weather)
to present (current conditions) to future (the forecast), the weather person works
communal magic, not only scientistically predicting the weather but also articulating
the lived conditions of a people. The sportscaster does much the same things; the
graphics are different--a few video clips and scores on the character generator--but
dominating, and the roll calls, especially during reports of end-of-the-week sporting
contests in eastern Iowa high schools, are community-building discourses.
In these ways, the sports and weather segments of the 10 p.m. news
in middle America spatially construct the viewing area as a bounded community that
shares symbolic relationships through the roll calls of towns. In sum, the information
offered during local newscasts is framed socially, institutionally, and communally.
Interpretive frames are provided so that information becomes relevant in particular
ways; roll calls permit sports and weather segments--fully half of the 10 p.m. show--to
construct the geographical-symbolic boundaries around those institutions and communities.
News as Technologically Innovative
Before we wax too romantic about the prairie ideology re-presented
nightly in Cedar Rapids, Iowa, however, let us examine the technological framing
a bit more closely. With technological innovations such as ENG (electronic news gathering
via minicams and microwave transmissions), satellite relays (delivery of voice and
pictures via uplinks, downlinks, and satellite transponders), color radar (mapping
of atmospheric conditions locally and nationally, time-lapse satellite weather photos,
and a feeling of three-dimensional pictures of clouds), and other color graphics
(e.g., computerized graphic reproductions of such events as the bombing of sites
in the Gulf War of 1991, unfolding economic graphs, computer-enhanced pictures),
electronic forms also organize information in signficant ways. No longer is news
a matter of putting a radio newscast on television; no longer does news consist of
talking heads. Over the last twenty years, three innovations in particular are of
special importance:
1. The visual has taken on increasing importance among the communication
channels. There is more to see. Stories are written to emphasize the visual. Especially
with international news, the stories must follow the pictures because there
often are no other depictions available; notice how often you see "ITN"
(International Television News, a British video service) on the corner of international
stories--a sign that the station has accepted video from a distributer of pictures
and then fit the story to those pictures. The visual has become the dominant sense
in the Western world (Levin 1993; Jenks 1995). Television's ability to deliver and
even enhance the visual has not gone unnoticed among news departments.
2. "Live" and "action" news formats, featuring
live reports in real time from some scene, are presented primarily because they convey
a sense of the vital and the anxious as they are present in lived experience. They
add excitement and dynamism to local news. In addition, of course, if a station has
purchased a truck and microwave transmitter, the technology must be used if the investment
is to pay for itself.
3. Improvements in electronic animation have given stations new
specialities. Not only are the show openings and closings much more pleasing because
of animation, but better visuals are constructed: moving line graphs, rotating objects,
time-lapse segments, mixtures of black-and-white and color, figures inserted from
one setting into another, colorization and recolorization, removal of unwanted images
from pictures. The computerized animation technology can remake brute reality or
reframe it in consciously aesthetic or even ideological ways.
Overall, then, televised local news is visually focused, temporally
oriented to the present, and susceptible to electronic elaboration or reformation.
Technological form differs in signficant ways from social or conventional form.
Furthermore, the social psychology of technological forms makes
certain sorts of data or information more newsworthy than other kinds. The hi-tech
world is here and now, and hi-tech arena of television news is also visual-aural.
Stories with visual attractiveness and action and with commanding sound, those with
a sense of nowness rather than thenness, and those that use the wonder-working technologies
(computerized animation, moving graphics, multiple-location interactions) are more
likely to be seen than stories that are simply read by the folks at the anchor desk.
Stories that visualize agony (Bosnian massacres, dragging the Cedar River for bodies),
forbidden pleasure (wet T-shirt contests, raids on houses of prostitution), and children
(the search for "Campbell Soup Kids" shown on KCRG-TV on March 24) are
more likely to be broadcast than a serious discussion of health care costs or the
economy. Yesterday's hero drops out of the lineup in favor of today's new discovery.
And a story such as the one on rural high school break-ins, where the reporter can
interact as a professional with the newsmaker, will get on whether or not it has
much genuine community urgency and interest.
The point here is simple: the technological formalisms often exist
in dialectical tension with the sociocultural formalisms. The visual-presentist aesthetics
of technologically shaped information is largely decontextualized, often desocialized;
and it certainly is defamiliarizing because of its unnaturalness, its very unreality.
News technology may even sever or at least deemphasize sociality and lived experience.
Verbalized stories recall past experience, while computerized animations re-present
them; the technological formalisms stress the visualizable present, while the social
formalisms put a premium on the verbalized and recollected past. The lure of specularized
here and now, with its aesthetic and ideological pleasures, serves as a temptation
for viewers to think less (or not at all) about the verbally evoked past of social
truths and commitments. The technological spectacle is a form that can compete with
the framing doxa or generally received (doxastic) opinions of the collectivity.
Within recent memory, the news coverage from Baghdad during the
Gulf War shellings is an excellent example of these ideas. We learned much about
the reporters' lives in hotels without anemities and about tracer shells making patterns
in the eerie green-tint video on which the night sky was captured but little about
the lives of city dwellers subjected to the bombardment. Even when covering American
warriors, reporters spent more time on military hardware than on the human side of
soldiering. My favorite local story during the Gulf War came from another Waterloo-Cedar
Rapids station, KWWL-TV, which ran a four-minute story on January 21, 1991, on the
technology involved in getting reports from Saudi Arabia to Iowa; that technology
was depicted as heroically as the sons and daughters of the Heartland stationed there.
The technology was often the news in the Gulf War. Televised news's favoring of the
interesting visual, the larger-than-life technology and the Nintendo-like war waged
with "smart bombs" and Scuds rather than human bodies demonstrate various
ways in which the very defamiliarized (and hence interesting), technologically enhanced
aspects of life and the familiar (and hence less interesting), socially sanctioned
dimensions of living can do battle to frame viewers' understandings and interpretations
of the world.
SECONDARY ORALITY AS AN EPISTEMOLOGICAL BATTLEGROUND
We now have ventured into territory that belongs to what Walter
Ong (1982) calls "secondary orality." Because television allows us to share
common experiences in ways analogous to how they are distributed in preliterate societies,
Ong believes that contemporary society is strongly oral in its orientation. In his
words (1982, p. 136), "this new orality has striking resemblances to the old
in its participatory mystique, its fostering of a communal sense, its concentration
on the present moment, and even its use of formulas." Yet, because the literate
age followed the oral age and because electronic technologies have intruded forcibly
into our lives, that orality is "secondary"--marked and redirected by both
literacy and technological apparatuses.
In positing a dualistic social psychology that can be seen in contrasts
between socially and technologically formative forces, we may have yet another way
to talk about secondary orality in contemporary life. If technological forms are
not simply facilitators of sociality--that is, conduits connecting people--but competitors
with more traditional oral mechanisms for social connection, then we may have found
an important way of reanalyzing current worries over mass media and mass society.
Critics who dislike and distrust the mass media may have missed some important facets
of the contests over human understanding being waged in our time.
Media-bashing is a popular sport these days. Some attacks follow
in the crumudgeonly footsteps of Neil Postman, whose book Technopoly (1992)
is subtitled The Surrender of Culture to Technology. He does not appreciate
living in a society dominated by various technologies and their reformation of life
experiences: medicine focused on machines rather than the laying-on of hands, omnipresent
computers and computerese, technologically driven ideologies (the politics of the
possible), and an overarching scientism that flows from such thinking. All such manifestations
of a technological mind-set Postman views as anti-individualistic and antilibertarian;
his solutions to such problems feature a kind of liberal arts education treating
the valuative and ethical complexities of what it means to be a human being. Normative
criticism is the only way to hold back the craven New World.
Other attacks follow the more self-centered concerns of the French
social critic Jacques Ellul. His The Humiliation of the Word (1985) is a more
theologically and philosophically oriented treatise on the destruction of the interior
life, of subjectivity. In the word, he says (p. 23), we find "discussion, paradox,
and mystery." In such processes dwell insight and the secrets of human life,
which are eliminated by technology and scientism. We live in societies, argued Ellul
in 1973, dominated by la technique: a technological environment that desacralizes
and deindividuates human beings.
Perhaps the strongest attack on electronic media has come from
the French poststructuralists, most notably Jean Baudrillard (e.g., 1983; 1988).
He argues that we are not surrounded simply by deceptive signs (vehicles for mistaken
meaning) but in fact empty signs--a mass-mediated language and package of icons that
mean nothing. We live in a technologically driven simulacrum, a world of seemingness,
a world of ecstasy without joy, of mass appeal without cultural effect on individuals.
To another of the postmoderns, Guy Debord (1990), material social relations, exemplified
in the idea of being able to actually touch others, have been replaced by visualized
ones. Such conceptions of simulacra, which of course can be traced back to Plato's
Allegory of the Cave, of life shadows and appearances as mistaken for reality, have
been much written about since World War II; Theodor Adorno and Max Horkheimer's critique
of mass culture in the late 1940s as well as Dwight Macdonald's essays on mass culture
and alienation in the 1950s belong to the tradition now being featured in postmodernist
thought (Aronowitz 1993, p. 79). As Gilles Deleuze (1990) summarizes these views,
thanks to technology everything we experience is a copy of a copy.
What are we to make of such assaults on technology, the (presumably)
resulting changes in social structures, and even the cultural redefinitions that
appear to flow from technological innovation, particularly in public communication?
While it is undoubtedly true that the new technologies have altered social processes
in determinative ways, must we wring our hands in despair over cultural surrender,
humiliation, and simulation as do Postman, Ellul, and Baudrillard? I think not.
All of the critics of electronically mediated communication media
that I have mentioned have different arguments but one assumption in common: they
assume that the electronic media have brought cataclysmic changes in communication,
culture, and consciousness. Postman (esp. 1985) assumes that television destroys
the rational bases of public deliberation and our sense of social obligations. Ellul
(along with Postman) assumes that literate language--and hence controlled, discursive
inquiry--are humiliated and hence human beings lose both their ability to consider
social change reasonably and their sense of self-sufficiency, that is, their capability
for independent cognitive activity. And, Baudrillard (1988, p. 40) alleges that media
technology creates desires to consume rather than to make goods, hence making social
relations into economic encounters and refashioning individuals into "a multitude
of identical minaturized egos." Such arguments for new modes of communication,
culture, and consciousness simply must be premised on the cataclysmic change thesis
to be rational.
The assumption of the cataclysmic change thesis, however, is easily
challenged. As Ong noted, the electronic media seemingly recoup traditional experiences
that characterized oral societies thousands of years ago by recovering a sense of
oral connection through broadcast talk, by allowing large segments of wired cultures
such as that of the United States to share experiences simultaneously, and by creating
a sense of face-to-face copresence, which makes ethos or character so important
to televised discourses.
Those aspects of KCRG-TV news that we examined provide compelling
evidence for Ong's analyses of secondary orality. The social forms of the stories
we reviewed--the arousal and satisfaction of social expectations, in Burke's terms--were
traditional forms wherein community interests and values framed new information presented
in the lead and follow-up stories from those evenings in March 1993. Alicia Richards,
the anchors, Denny Frary--these human beings had a kind of presence, even a sense
of character (ethos), in their televised presentations; they used the first-person
singular to manifest and work from their professional personae. Their presentations
combined professionalized credibility based on their training and expertise with
their sensitivities to the collective bases of popular knowledge--references to Pam
Harris's learning from experience, to juries of peers making determinations of guilt
or innocence, to the weather spotters who could materialize various communities'
existence and climatological activities.
Of course, the social connections between the citizens of eastern
Iowa were fabricated electronically those mid-week nights in March 1993. Thomas Patterson
and Richard McClure (1976, p. 90) offer us more than a grain of truth when they argue
that "since the nightly news is too brief to treat fully the complexity of modern
politics, too visual to present effectively most events, and too entertainment-minded
to tell viewers much worth knowing, most network [and local?] newscasts are neither
very educational nor very powerful communicators." Yet, in a sense, such views
are based on what Burke long ago identified as a psychology of information or what
Emmanuel Lazega (1992) called the technical conception of information control. The
psychology of social form, however, reconceptualizes our understanding of the kind
of information we get from the 10 p.m. news. "Messages need legitimation,"
as Lazega (1992, p. 31) suggests, "to be considered as informative," and
that is a truism borne out by our look at the KCRG-TV news.
The electronic fabrication of the temporal and spatial dimensions
of social relationships, however, was also visible in those newscasts. Viewers of
theMarch 23, 1993, evening news program found themselves immediately in three places
at once: at home, at the KCRG-TV studios in Waterloo, Iowa, and on location with
Alicia Richards along the Cedar River in Cedar Rapids, Iowa. Being in three different
places at once electronically, viewers were active simultaneously in three different
social relationships: in (presumably) familial and familiar relationships at home,
in parasocial relationships (Horton and Wohl 1986) with news anchors and a weather
forecaster they had come to feel they knew personally over the years, and in institutional
relationships with expert news gathers or truth-finders, such as Alicia Richards.
Richards's live reports were presented to the anchors, who in turn positively sanctioned
them and passed them on to viewers. Three sorts of relationships with three types
of people in three different locations could not be assembled without technology.
They are the products of what Baudrillard (1988, p. 17) calls "electronic encephalization."
If the televisual technology can remake space, it can also rescore
our sense of time. "File footage" (videotape of past events) can be made
a part of now, as it was in the story about high school break-ins. The past is thus
retextualized into the present. Time-lapse photography of the kind Frary used to
show us twenty-four hours of cloud movements in a matter of microseconds telescopes
time, elongating the present by pulling both past (yesterday's satellite photos)
and future (tomorrow's predicted air flow) into our sense of nowness. Thanks especially
to its visuality and its ability to manipulate the "realisticness" (Fiske
1987) of its icons and images, televised news can create a sense of an enduring present,
an unfolding here and now that represents nothing less than a remanufacture of cultural
orientation, that is, our understanding of our position in time and space.
Thus we have come to expect both social form (tradition) and electronic
form (technology) to energize our lives every evening at 10 p.m. in middle America
via a discursive structure--live reports, other news stories, weather, sports, sign-off
anecdote--that is created through repeated use and that is productive of a sense
of collective well-being. Eastern Iowans can go to bed in a quiescent state, assured
that they have surveyed the socially important events of the day, packaged in collectively
sanctioned frameworks, and have been treated to a technological display of retooled
time and space that defamiliarizes the environment enough to create kinds of information
impossible to make present to them in any other way.
So the virtues of past social relations so mourned by Postman,
Ellul, and the French poststructuralists have not been lost but are rather maintained
even as they are reconstructed. In the era of secondary orality, we come to know
our world and its boundaries through an amalgamation of two social psychologies of
form that bond tradition with innovation, the familiar with the defamiliarized, the
heard and the seen--the gnosis that is traditional (historically specific)
knowledge with the episteme that is demonstrated (decontextualized) knowledge.
PARTING THOUGHTS
In 1931, Kenneth Burke (p. 31) was worried about "the disorders
of the social system," even the "disorders of culture and taste" that
would follow in the wake of too tight a focus on information and too little attention
to doxastic processes for bringing collectively valued and socially integrative frames
of analysis to bear on literature. Burke saw information as the enemy of literature--of
the examined life, of the eloquent aesthetic experience that in its transcendence
could help us understand lived experience. To him, information was the enemy not
because having factual or scientific knowledge was bad but because such information
was a special kind of knowledge: a knowledge of things without their contexts, without
a sense of the social weighting and of the signficance of its import.
Information, in this sense, was what resulted from the Enlightenment
revolution, when truth and ideas were thought of not in human terms (the doxastic
way) but in reportive terms (the scientistic way): "This great Source, of most
of the Ideas we have," averred John Locke ([1700] 1975, p. 105), "depending
wholly upon our Senses, and derived by them to the Understanding, I call SENSATIONS."
To Locke, ideas were the mind's reports from the human being's sensory equipment
of what the outside world was like, and they could be checked and rechecked for accuracy
by repeated observations. But to Burke, if that's all ideas were, then disorder or
even anarchy was all we could expect to see in collectivities, for there would be
no way of bonding one person's ideas (sensory experiences) with another's. We might
be able to share information per se with each other but, without social-valuative
frames in common, we could not understand its force in our collective lives. Thus,
Burke distinguished between the psychology of information and the psychology of form,
denigrating the one mind-set and celebrating the other.
In this brief look at a small selection of local newscasts in the
Midwest, I hope I have both made good use of Burke's musings and yet extended them
in useful ways. In kinds of public communication that include not only the verbiage
of literature but also the visual and acoustic codes of television signals, the information/form
distinction is important, though in a different manner than Burke suggested. While
the social psychologies of information and of form exist in tension to each other--as
traditional stability in understandings do to innovative, technologically driven
destabilizations--I suggest that we not think of them in disjunctive terms. Either/or
ways of thinking can be destructive; such thinking has led scholars such as Postman,
Ellul, and Baudrillard down very crooked paths. Disjunctive thought almost inevitably
leads to attempts to eliminate--or at least to decry--one of the alternatives, usually
the innovative one. "Television destroys politics! Television destroys literacy!
Television destroys meaning! Down with television!" Such interjections enervate
analysis and contemplation, as they seek to erase a part of experience (our experience
with communication technologies) rather than forcing us to deal thoughtly with that
experience.
A rhetorical analysis of the type offered here suggests that (1)
the preachments of the antitechnology critics misdirect our attention away from rather
than into the meaning-making mechanisms that are at work in mass-mediated communication
enterprises, (2) the messages of such enterprises are comprised of multiple discourses
that arise because of the copresence of social (collectivized) and technical (remanufactured)
knowledge, and (3) the consumers of such messages (the viewers of nightly news in
this case) are treated to meaning systems grounded in the socially sanctioned and
familiar frames of (doxastic) interpretation and yet extended in the deculturing
and defamiliarizing frames of technological innovations. The roll calls of places
and people, together with the social framing of stories, construct a psychology of
social form that is a force for stability, a sense of enduring time and place. Yet,
the technological transportation across space and manipulation of time within an
elongated sense of here and now is a force for innovation, for reframing our life
experiences by pulling us into other realities and other perspectives on those realities.
Thus, for the viewers, the social psychologies of tradition and
technology are jointly operative, making the viewing even of the news in eastern
Iowa a complex psychocultural experience. The rhetoric of local news--that is, the
power of relevant, formalized, public information--goes well beyond its narrative
structures, its electronic spectacle, and its encapsulation of new information. The
rhetorical power of local news resides in its ability to reconcile structure, spectacle,
and informational content in forms that arouse and then satisfy a full range of human
interests in the old and the new, the stable and the destabilizing. The rhetorical
power of local news lies in its ability to anneal discursively multiple times and
places--multiple experiences--into a seemingly unitary one.
Our experience with television, Roderick Hart (1994, p. 12) coos,
is "unanticipated and, yet, curiously anticipatable." The curiosity Hart
expresses arises from the dual social psychologies at work in viewing, the dual rhetorics
through which we make meaning from what we see on the tube. That's why a large percentage
of eastern Iowans turn to channels 2 (KGAN-TV), 7 (KWWL-TV), or 9 (KCRG-TV) at 10
p.m. on weekday evenings: to discover what Richard Campbell (1994, p. 327) sees as
the psychological coherence, experiential sense of continuity, and social assurance
that comes from viewing television news programs.
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Acknowledgments
An earlier version of this article was presented at the Midwest
Sociological Society convention in Chicago, 1993. A fuller version,
which discusses rhetorical analysis more specifically, is in Leah
Vande Berg, Lawrence Wenner, and Bruce Gronbeck, Eds., Critical Approaches
to Television (New York: Houghton
Mifflin, in press). I thank the University of Iowa Center for Advanced
Studies for providing the expansive environment that encourages
the sort of speculative thought comprising this article; special
thanks to its director Jay Semel and secretary Lorna Olson. Thanks
as well to A. Susan Owen and manuscript readers for
TSQ for their insightful critiques.
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