Course Catalog >> Departmental Training
Departmental Training
"We'll Come to You!"
UI Learning & Development can provide in-house departmental training, for groups of 15 or more, on most of our regularly scheduled course offerings. (If you have less than 15, have you considered partnering with others in your department or related units?) Programs range from one to three hours in length—and most are free! Call (33)5-2687 for more information.
Some of the topics available for departmental training include:
- Advanced Presentation Skills
- Assertive Communication
- Creative Problem Solving Techniques (Fee: $15 per person)
- Creating Your Own Personal Mission Statement
- Customer Service: Dealing with Disappointed Customers
- Delivering What Customers Want
- Demo of Learning Online with SkillSoft
- E-mail Etiquette & Survival Strategies
- Effective People Skills
- Emotionally Intelligent Leadership
- Empathic Listening
- Feedback: What Goes Around, Comes Around
- The Front-Line Supervisory Series
- Grammar & Punctuation Refresher
- Highly Effective Meetings
- Maintaining a Positive Attitude in a Challenging Environment
- Managing in a Union Environment
- Performance Coaching
- Performance Review Process
- Performance Review Process and Using Progressive Discipline
- Personality Type and Your Work: What's Your Best Fit?
- Proofreading Pointers
- Rewards and Recognition Ideas & Practices
- Right from the Start: Orienting New Employees
- The Seven Habits of Highly Effective People® (fee applies)
- Team Building Techniques that Work
- The Twelve Simple Secrets of Happiness at Work
- Time Management and Delegation
- And More...