The University of Iowa

Critical Incident Management Plan

 

Main navigation

Infrastructure Failure

The University of Iowa campus may experience infrastructure failures or problems with the electricity, computer, steam, water, or telephone systems.   

Immediate Action 

  • Problems related to water, electricity, or steam, call:
    Facilities Management Work Control Center at 335-5071  
  • Problems related to the telephone systems, call:
    Information Technology Services (ITS) at 335-2949 
  • Problems related to computer systems, call:
    ITS at 384-4357  

Decision

The first responders, either Facilities Management or ITS, will determine whether a critical incidents exists, will report to the appropriate department heads and, in the event that a critical incident exists, the Assistant Vice President & Director of Public Safety will notify the Vice President for Student Life who will convene the Critical Incident Management Team (CIMT).