The University of Iowa

Critical Incident Management Plan

 

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Medical Emergency

A medical emergency can be as small as an injury or sudden illness of a co-worker to a mass illness.  For cases involving a mass campus illness refer to the Pandemic Flu Plan.  

Immediate Action 

  • Remain CALM.  
  • For any medical emergency, call 911 immediately. 
  • Provide the operator/dispatcher with the following:  
    • Who you are  
    • Where the incident is occurring (address, building name, floor, and or room number)  
    • What has happened (mechanism of injury or what lead up to the illness)  
    • Stay on the phone with the operator/dispatcher; some are trained to provide the caller with emergency first aid procedures.  
    • Have another person go outside to greet the emergency responders to lead them back to the person.
  • Stay with the patient.  
  • Avoid moving an injured person (patient), unless the person is in immediate danger of further injury.  The patient shall be moved as one unit with their spine/back in line.  
  • Use “Universal Precautions” and/or avoid any contact with blood / bodily fluids.  
  • Only persons properly trained in first aid and CPR should administer such aid, unless being directed by the 911 operator/dispatcher.