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Faculty/Staff Survey Results: Electronic Communications October 2005

Author: ITS Campus Services
Responses Received: 760

The full survey details including additional graphs, "other" fields and comments are available here.

• Current Email Environment
• Electronic Communications
• Security
• Calendaring/Scheduling Features
• Mobile Devices: Cell Phones and Personal Digital Assistants (PDAs)
• Instant Messaging
• Demographics
• Results Summary Table

Current Email Environment

Question and Results:

"Other" responses (4 or more):

• (31) Entourage
• (13) Thunderbird
• (11) Apple Mail
• (10) MacMail
• (7) Pine
• (6) Netscape
• (6) Mozilla

Question and Results: 

"Other" responses (4 or more):

• (29) No computer/access at home
• (16) Entourage
• (16) Thunderbird
• (16) MacMail
• (16) AOL
• (16) Yahoo
• (15) Apple Mail
• (13) Remote Desktop to Office Machine
• (13) GMail
• (9) Outlook Express
• (8) Hotmail
• (6) Mozilla
• (5) Pine
• (4) Netscape
• (4) Juno

Question and Results: 

"Other" responses: See the full survey details including additional graphs, "comments" and "other" fields.

Question and Results: 

"Other" responses: See the full survey details including additional graphs, "comments" and "other" fields.

Question and Results:

Additional Comments: See the full survey details including additional graphs, "comments" and "other" fields.

Question and Results: 

"Comment" responses: See the full survey details including additional graphs, "comments" and "other" fields.

Electronic Communications

2a) I already use or would like to use the following methods of communication:

• Blogging: A blog is a personal web journal used to share your thoughts and ideas with others
• Cell Phone Email: Ability to read email on a wireless PDA (Personal Digital Assistant), PDA phone or cell phone
• Email Lists: Ability to create large electronic mailing lists and/or newsgroups
• Faculty/Staff Scheduling: Ability to use an online scheduling program to request meetings with faculty or staff
• Student Scheduling: Ability to use an online scheduling program to request meetings with students
• Instant Messaging: Ability to read and exchange messages between two people who are online at the same time
• Faculty/Staff Portal: One web address where Faculty and Staff can receive University announcements, email, etc.
• Student Portal: One web address where students can receive University announcements, grades, email, ISIS, course materials etc.
• Text Messaging: Ability to send text messages by cell phone to other faculty, staff or students
• Voice & Email Integration: Ability to have my phone voice mail delivered to my email account as an attachment.

Methods Results:

	Strongly Agree (+2)	Agree (+1)	Neutral (0)	Disagree (-1)	Strongly Disagree (-2)	Wtd Total	Total Agree	Total Responses	% Agree
Email lists	249	281	124	38	35	671	530	727	72.9%
Faculty/Staff Scheduling	287	194	137	54	51	612	481	723	66.5%
Faculty/Staff Portal	180	285	182	46	18	563	465	711	65.4%
Voice/email integration	158	229	188	63	66	350	387	704	55.0%
Student Portal	120	165	286	35	26	318	285	632	45.1%
Instant Messaging	142	210	196	80	85	244	352	713	49.4%
Student Scheduling	104	149	271	73	74	136	253	671	37.7%
Cell Phone Email	80	160	234	108	116	-20	240	698	34.4%
Text Messaging	63	133	271	101	117	-76	196	685	28.6%
Blogging	39	82	275	134	159	-292	121	689	17.6%

Note: The percentages listed above were adjusted to reflect the percentage of "No response."

"List any other communication methods that are important to you:" - See the full survey details including additional graphs, "comments" and "other" fields.

Question and Results:

Security

Question:

3a) The following are important to me:

• Encryption/Decryption: Automatic encoding of email so only the intended recipient can read it
• Digital Signatures: A method of ensuring the identity of the sender to prevent email forgery
• Spam Filtering: Protection from unwanted and potentially malicious messages
• Email Delegation Authority: Giving permission for others to read your email without sharing your password
• Email Routing: Automatically sending email addressed to my University account (firstname-lastname@uiowa.edu) to a non-UI supported email account (like Yahoo or Hotmail)
• Message Recall: Recalling a message that you have sent by mistake before it has been read

Results:

	Strongly Agree (+2)	Agree (+1)	Neutral (0)	Disagree (-1)	Strongly Disagree (-2)	Wtd Total	Total Agree	Total Responses	% Agree
Spam Filtering	611	121	12	3	1	1338	732	748	97.9%
Encryption	364	263	87	15	6	964	627	735	85.3%
Digital Signatures	294	311	116	8	4	883	605	733	82.5%
Message Recall	293	298	117	21	14	835	591	743	79.5%
Email Routing	148	222	241	72	48	350	370	731	50.6%
Delegation	95	180	213	124	118	10	275	730	37.7%

Note: The percentages listed above were adjusted to reflect the percentage of "No response."

"List other features or services that are important to you:" - See the full survey details including additional graphs, "comments" and "other" fields.

Question and Results:

Calendaring/Scheduling Features

Scheduling Question:

4a) I already use or would like to use an online scheduling program to:

• Schedule meetings with other instructors or staff.
• Schedule meetings with students.
• Allow other faculty or staff to view my free/busy time. (Note: the ability to view free/busy time does not necessarily include the ability to see waht you actually have scheduled at that time.)
• Allow students to view my free/busy time.
• Allow students to view my office hours only.
• Allow other faculty and staff to invite me to meet.
• Allow students to invite me to meet.
• Allow students to invite me to meet during my office hours.

Scheduling Results:

	Strongly Agree (+2)	Agree (+1)	Neutral (0)	Disagree (-1)	Strongly Disagree (-2)	Wtd Total	Total Agree	Total Responses	% Agree
With other instructors or staff	301	205	119	39	48	672	506	712	71.1%
Faculty/staff invite me	237	275	127	32	41	635	512	712	71.9%
Faculty/staff view my free/busy	211	232	121	67	82	423	443	713	62.1%
Schedule meetings wiith students	101	158	275	69	64	163	259	667	38.8%
Students view my office hours	65	138	327	66	62	78	203	658	30.9%
Students invite me	77	154	265	84	81	62	231	661	34.9%
Students invite me during office hours only	56	111	344	72	65	21	167	648	25.8%
Students view my free/busy time	69	94	241	121	147	-183	163	672	24.3%

Note: The percentages listed above were adjusted to reflect the percentage of "No response."

Calendar Question:

4b) I already use or would like to use an online/computer personal calendar to:

• Keep track of my schedule.
• Set personal alarms, reminders &/or alerts.
• Keep track of tasks and to-do lists.
• Import and view official/academic calendars.
• Put homework assignments and exam dates on students' calendars.

Calendar Results:

	Strongly Agree (+2)	Agree (+1)	Neutral (0)	Disagree (-1)	Strongly Disagree (-2)	Wtd Total	Total Agree	Total Responses	% Agree
Keep schedule	394	179	80	35	41	850	573	729	78.6%
Set alarms/reminders	354	198	95	33	42	789	552	722	76.5%
Official events	236	259	151	33	35	628	495	714	69.3%
To-do lists	249	234	149	45	42	603	483	719	67.2%
Put dates on students' calendars	66	75	351	65	63	16	141	620	22.7%

Note: The percentages listed above were adjusted to reflect the percentage of "No response."

"List other features or services that are important to you:" - See the full survey details including additional graphs, "comments" and "other" fields.

Mobile Devices: Cell Phones and Personal Digital Assistants (PDAs)

Question:

5) I already use or would like to use my cell phone or PDA for:

• Receiving official University messages as text messages
• Email
• To-do lists
• Personal calendar
• Group calendar/scheduling

Results:

	Strongly Agree (+2)	Agree (+1)	Neutral (0)	Disagree (-1)	Strongly Disagree (-2)	Wtd Total	Total Agree	Total Responses	% Agree
Personal calendar	150	180	157	80	81	238	330	648	50.9%
Email	115	142	185	116	90	76	257	648	39.7%
To-do lists	97	146	214	101	85	69	243	643	37.8%
Group scheduling	96	120	216	108	101	2	216	641	33.7%
Official text messages	46	91	214	153	143	-256	137	647	21.2%

Note: The percentages listed above were adjusted to reflect the percentage of "No response."

"List other features or services that are important to you:" - See the full survey details including additional graphs, "comments" and "other" fields.

Instant Messaging

Question:

6) If The University provided Instant Messaging that included virus and spam protection:

• I would use The University system for Instant Messaging with other faculty and staff.
• I would use The University system for Instant Messaging with students.
• I would use The University system to communicate with support staff, i.e., the ITS Help Desk.
• I would be happy to have my IM username be the same as my HawkID.
• I would not use University provided Instant Messaging.

Results:

	Strongly Agree (+2)	Agree (+1)	Neutral (0)	Disagree (-1)	Strongly Disagree (-2)	Wtd Score	Total Agree	Total Responses	% Agree
Talk to IT support	176	228	163	60	66	388	404	693	58.3%
Talk to faculty/staff	151	217	159	87	85	262	368	699	52.6%
Use Hawk ID	152	188	187	74	92	234	340	693	49.1%
Talk to students	69	119	238	122	115	-95	188	663	28.4%
Would not use	104	93	199	144	145	-133	197	685	28.8%

Note: The percentages listed above were adjusted to reflect the percentage of "No response."

"List other features or services that are important to you:" - See the full survey details including additional graphs, "comments" and "other" fields.

Question:

7) "Comments:" - See the full survey details including additional graphs, "comments" and "other" fields.

Demographics

Question and Results:

Question and Results:

Question and Results:

Faculty/Staff Survey Results Sumary Table:

760 Respondents

	Category	Strongly Agree (+2)	Agree (+1)	Neutral (0)	Disagree (-1)	Strongly Disagree (-2)	Wtd Score	Total Agree	Total Responses	% Agree
Spam filtering	Security	611	121	12	3	1	1338	732	748	97.9%
Encryption	Security	364	263	87	15	6	964	627	735	85.3%
Digital signatures	Security	294	311	116	8	4	883	605	733	82.5%
Keep schedule	Calendar	394	179	80	35	41	850	573	729	78.6%
Message recall	Security	293	298	117	21	14	835	591	743	79.5%
Set alarms/reminders	Calendar	354	198	95	33	42	789	552	722	76.5%
I schedule instructors	Scheduling	301	205	119	39	48	672	506	712	71.1%
E-mail lists	Method	249	281	124	38	35	671	530	727	72.9%
Faculty/staff invite me	Scheduling	237	275	127	32	41	635	512	712	71.9%
Official events	Calendar	236	259	151	33	35	628	495	714	69.3%
Faculty/staff scheduling	Method	287	194	137	54	51	612	481	723	66.5%
Task list	Calendar	249	234	149	45	42	603	483	719	67.2%
Faculty/staff portal	Method	180	285	182	46	18	563	465	711	65.4%
Faculty/staff view my free/busy	Scheduling	211	232	121	67	82	423	443	713	62.1%
Talk to IT support	IM	176	228	163	60	66	388	404	693	58.3%
Voice/e-mail integration	Method	158	229	188	63	66	350	387	704	55.0%
E-mail routing	Security	148	222	241	72	48	350	370	731	50.6%
Student portal	Method	120	165	286	35	26	318	285	632	45.1%
Talk to faculty/staff	IM	151	217	159	87	85	262	368	699	52.6%
IM	Method	142	210	196	80	85	244	352	713	49.4%
Personal calendar	Mobile	150	180	157	80	81	238	330	648	50.9%
Use Hawk ID	IM	152	188	187	74	92	234	340	693	49.1%
I schedule students	Scheduling	101	158	275	69	64	163	259	667	38.8%
Student scheduling	Method	104	149	271	73	74	136	253	671	37.7%
Students view my office hours	Scheduling	65	138	327	66	62	78	203	658	30.9%
E-mail	Mobile	115	142	185	116	90	76	257	648	39.7%
Task list	Mobile	97	146	214	101	85	69	243	643	37.8%
Students invite me	Scheduling	77	154	265	84	81	62	231	661	34.9%
Students invite me, office hours only	Scheduling	56	111	344	72	65	21	167	648	25.8%
Put dates on students' calendars	Calendar	66	75	351	65	63	16	141	620	22.7%
Delegation	Security	95	180	213	124	118	10	275	730	37.7%
Group scheduling	Mobile	96	120	216	108	101	2	216	641	33.7%
Cell phone e-mail	Method	80	160	234	108	116	-20	240	698	34.4%
Text messaging	Method	63	133	271	101	117	-76	196	685	28.6%
Talk to students	IM	69	119	238	122	115	-95	188	663	28.4%
Would not use	IM	104	93	199	144	145	-133	197	685	28.8%
Students view my free/busy time	Scheduling	69	94	241	121	147	-183	163	672	24.3%
Official text messages	Mobile	46	91	214	153	143	-256	137	647	21.2%
Blogging	Method	39	82	275	134	159	-292	121	689	17.6%

Note: The percentages listed above were adjusted to reflect the percentage of "No response."

Electronic Communications Review
http://www.uiowa.edu/ecommunications

 

Contact: Romy Bolton
Senior Project Leader
Campus Services