The Employee Assistance Program (EAP) is a free, confidential resource provided by the University of Iowa to assist employees and their immediate family members or significant others wishing to enhance their health and well-being, as well as, immediate help with personal concerns or acute life stressors.
Employee Assistance services are available to all permanent faculty and staff with a 50% or greater appointment, and their immediate family members living in the home, including spouse, domestic partners, or children (through age 26). Please call 335-2085 to confirm.
The Employee Assistance Program promotes problem solving and stress resilience through counseling, coaching, and consultation. Most people who come to EAP may be experiencing issues related to work-life balance, relationship concerns, sleep problems, emotional or psychological health, family concerns or substance abuse.
All of our EAP counselors are licensed in one or more of the counseling fields: social work, marriage and family therapy, mental health counseling or psychology.
Confidentiality is critical to the counseling relationship. The counselors in the Employee Assistance Program are legally required to maintain the confidentiality of client information within limits governed by Federal and State regulations. Information concerning your use of EAP is not contained in one's medical record or personnel files. Records are kept within the EAP program and are protected according to confidentiality protocols.
No. Supervisors are encouraged to recommend EAP as a helpful resource to employees, and is purely voluntary. As always, all conversations are confidential and the EAP may not disclose any information to the supervisor unless the client signs a written release of information. The supervisor may schedule an EAP appointment for the employee if he/she requests the supervisor's assistance. A supervisor may suggest to employees that FSS/EAP may be able to help in their efforts to improve performance, but may not refer an employee as a condition of continued employment. FSS/EAP is wholly independent of University disciplinary proceedings. The program is non-punitive and employee participation is entirely voluntary and protected from any reciprocity. In addition, information concerning your use of FSS/EAP services will not be made part of your personnel record.
EAP sessions are offered at the University Services Building (USB), the University of Iowa Hospitals and Clinics (UIHC), in the Wellness Center at the Campus Recreation and Wellness Center (CRWC), and at an off-campus location in the Iowa City community.
Prior to the initial visit, individuals are given the Employee Assistance Program Privacy Notice to review, a brief intake form and a short survey to complete. They then meet with a licensed professional who reviews their situation, works to clarify their issues/concerns, and to help identify options and possible resources. The initial consultation lasts approximately 50 minutes. If needed, up to three free follow-up visits are offered. Should additional needs present, the EAP counselor may refer for ongoing assistance in the community, either to a behavioral health provider or another resource.
Employee Assistance Program services are accessed by calling 335-2085 during regular office hours (M-F, 8:00 a.m. to 5:00 p.m.) or emailing EAPhelp@uiowa.edu.
Employees may request release time from work for the initial appointment. However, for subsequent appointments, employees may request from their supervisors use of available sick leave or vacation time as provided for in the Operations Manual (sections III-22.3 and III-23.2.) Employees scheduled to work the third shift may schedule appointments during FSS/EAP office hours (8 a.m. - 5 p.m., M-F) or by e-mailing EAPhelp@uiowa.edu.
There are no fees for the four sessions a year with EAP. The employee is responsible for any costs that result from referrals outside the EAP service. The employee's health insurance plan may provide some coverage. Please check your individual policy prior to meeting with a community provider. EAP tries to refer to providers covered by your insurance. However, it is the client's responsibility to determine whether or not services are covered under one's plan and pay any charges that are not covered.
Page last updated June 2013