The Faculty and Staff Services/Employee Assistance Program (EAP) provides confidential counseling and referral services to faculty, staff, and their family members to promote emotional well-being, and to increase engagement and productivity among members of our UI community. The types of problems for which a client could expect assistance include: job stress and conflicts, sleep difficulties, relationship and personal issues, family or parenting concerns, alcohol/substance dependency, information about financial counseling, as well as many other areas.
EAP services are available to eligible University of Iowa faculty and staff and their immediate family members.
All of the EAP clinicians are licensed mental health professionals who provide counseling for individuals, couples and families. Eligible participants have as many as four free sessions available within a year.
Location of Counseling Services
We offer appointments at several convenient locations including: The University Services Building (USB) , The University of Iowa Hospitals and Clinics (UIHC), the Campus Recreation and Wellness Center (CRWC) as well as an off campus location in the Iowa City community.
Scheduling an Appointment
Employees may schedule an appointment by calling 335-2085 Monday through Friday, from 8 am to 5 pm. or, email at EAPhelp@uiowa.edu. Limited evening appointments are available and for crisis situations, same-day appointments can be arranged.
Referrals for Ongoing Needs or Specialized Services
If additional counseling is needed beyond the four EAP visits, the EAP clinician will assist in identifying appropriate resources and can help facilitate the referral to other University or community providers. We often make follow up contacts to ensure your individual needs are being met. Employees are responsible for payment of services obtained from other agencies or providers. Employees may utilize their health benefits for ongoing care. Please check your individual policy prior to meeting with a community provider.
Any University of Iowa faculty, staff or family member using the resources of the Employee Assistance Program is assured that all information shared is held in confidence, except in those circumstances defined by federal or state statute.
The exceptions are:
- If there is imminent risk that you will harm yourself or others
- If there is a lawful court-order requiring production of records
- If there is a mandatory reporting requirement, as in the case of a report of child abuse or a report of abuse of a dependent adult (as defined by the Department of Human Services.
In these instances, information will be disclosed as required by law or as required to deal with the life-threatening situations, and the faculty, staff or family member will be informed of the disclosure. Your rights are also covered in the FSS Privacy Practice Notice offered at the intake.
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Other Important Links
- UI Health and Well-being Resources
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Additional Workplace Resources and Support
Page last updated June 2013