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Multiple Direct Deposit Frequently Asked Questions (FAQ)

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Do I need to do anything if I want to keep my current direct deposit account the same and not add other accounts?

No - The account you currently have is automatically designated as your “balance account” and all your net pay will be deposited into that account.

Do I have to designate a balance account? 

Yes, everyone must have a balance account. This account has neither a dollar amount nor a percentage indicated. If you designate multiple accounts, any remaining funds after the first (and second, if applicable) account is funded will be deposited into your balance account.

Can my deposit accounts be at different institutions?

Yes, you may designate up to a maximum of three deposit accounts. These may be accounts at multiple U.S. institutions and/or multiple accounts within the same institution. You may indicate a percentage of net pay or a dollar amount for each one except the balance account.  Direct Deposit accounts cannot be set up for banking institutions outside of the United States.

What if I enter incorrect account information?

It is vital that you enter the transit and account numbers correctly because once you save your entries, you will not be able to make corrections until the next day. If you need to change the deposit order of your accounts after you save your entries, then you will need to start over the next day and enter your accounts again.

Do my percentages have to add up to 100%?

No, any excess amount over the amounts/percentages listed is deposited into your balance account. See the Multiple Direct Deposit Examples link for different ways to use amounts and percentages to divide your net pay between different accounts.

How are offcycle checks deposited ?

Offcycle payments (payments outside the regularly scheduled payroll dates) are deposited in the same manner as your paycheck. You will be responsible for transferring funds if necessary.

I just realized on payday that I made a mistake entering an account number. Where is my money?

In the event that your bank account is closed or invalid, the Payroll office will receive notification of the direct deposit rejection within 1-4 days after payday. If your deposit is returned, the payroll office will:

    1. Stop all direct deposits to that account. Future deposits will be deposited into your balance account unless you change your direct deposit instructions via the Self Service site. If your balance account is invalid ALL your deposit accounts will be turned off until you return to Self Service to update your direct deposit information.

    2. Reissue the funds in the form of a paper check which is typically mailed to your campus work address. Returned direct deposits are not redirected to another account.

    3. Notify you via your University e-mail address of the returned funds. You are responsible for updating your direct deposit accounts before we process your next paycheck.

May I use the paper form rather than Self Service to add or change multiple deposit accounts?

No, the paper form is for a single deposit account only. Multiple direct deposit accounts must be entered or changed on the Employee Self Service site.   We will not accept any banking institution’s direct deposit form.

When do I get my payroll deposits?

Salaried employees are paid monthly on the first of each month. When payday falls on a weekend or holiday, paychecks are issued on the first business day of the month. Hourly employees are paid biweekly every other Tuesday. The Payroll calendars are located here: http://www.uiowa.edu/hr/payroll/calendar/index.html.

What if I still have questions?

Please refer to our Multiple Direct Deposit Examples for further clarification.  If you still have questions, please email payroll-web@uiowa.edu.