January 2007-Health Feature

Good Medical Care and Good Communication Go Hand-in-Hand

Open and precise communication are key in good medical care. Unfortunately, doctors and patients can fail to express their thoughts clearly, which can lead to miscommunication.

Patients may not clearly express their concerns and may be anxious the day of their appointment. Another issue is that there is a difference between what patients most want from their doctors and what the doctors think that their patients want from them. To effectively treat an aliment, both parties must communicate effectively. Here are some tips to improve communication.

Stay focused on the most important questions. Ask as many questions about symptoms, other illnesses, and family history.
Learn as much as you can about your ailment. It’s important to understand your diagnosis.
Share your concerns and reactions. Feel free to rephrase, so you fully understand what your healthcare provider is telling you.
Learn as much as you can about your treatment plan. Ask for detailed information about the medications that are prescribed by your doctor. Research about your medications and look into preventative medicines.
Build an open and trusting relationship with your healthcare provider. Having an open relationship with your doctor will lead to more comfortable appointments and service over time.

Source: National Headache Foundation Head Lines. March/April 2006, number 149. http://www.headaches.org.

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