How do I know what Human Resources service I need?
The following questions may be useful to you in considering the extent of change management and whether a tool, training, or consultation may be helpful.This is a quick, non-scientific yet practical way for you to assess the situation at hand and consider which form of services may be of benefit.
The concerns in your area may not be completely new and you may have already tried a number of things to address them. To get a better sense of what resources might be available to assist you, please use the following rating scales.
1) Scope: How many people or units do the concerns impact?
On a scale of 0 to 5, where 0 means one specific individual and 5 means multiple workgroups.
2) Complexity: How many different concerns are present (?) and how long have they been going on?
On a scale of 0 to 5, where 0 means a relatively new problem and/or not very contentious and 5 means multiple problems embedded in culture.
3) Leverage: How much control or influence do you have to implement solutions?
On a scale of 0 to 5, where 0 means you have the authority and influence to implement change and 5 means you'll need collaboration, and multiple stakeholders may be needed to develop alignment & commitment.
4) Implementation: What will it take to make this effort successful?
On a scale of 0 to 5, where 0 means you just need a clear plan and 5 means a mix of failed changed efforts/resistance anticipated.
5) Risk: What are the risks?
On a scale of 0 to 5, where 0 means low risk and 5 means high risk.
6) Return: What are the possible benefits if we are successful?
On a scale of 0 to 5, where 0 means modest return and 5 means significant return.
Total your selections to discover what kind of support from Human Resources you might want to use.
0-10: A tool and/or article may be just what you need to get started. You may also want to contact your local Human Resources representative or call the Supervisor Helpline at Organizational Effectiveness (335-2085) for a brief consultation.
10-20: Consider taking some of the highlighted course offerings or trainings to provide ideas and perspectives as you begin and/or continue your efforts. If you’d like to discuss available training options, please call UI Learning & Development/OE at 335-2687.
20-30: Consider a consultation. We recommend that you contact your HR unit representative as your first step in making changes. University Human Resources and your HR representative are available to partner with you to facilitate a variety of improvements. A quick call to our Supervisory Helpline (335-2085) can get you going. Call and ask to speak with an organizational consultant.
Tools: A guide/reference to assist managers and leaders who already have many of the resources needed to work through an issue for successful implementation.
Trainings: A general overview of a topic and the specific resources to assist leaders in gaining additional knowledge and skills to meet the challenges.
Consultations: An opportunity to access comprehensive support and guidance to help address your specific needs.
We encourage you to call us anytime along the way, for either a brief question, or a more in-depth consultation as you move forward.
Organizational Effectiveness, a unit of University Human Resources, 335-2085.