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Frequently Asked Questions(FAQ)

Why does the University conduct this survey?

The survey is a tool for continuous improvement. As a confidential survey asking faculty and staff how they feel about their work environment, the results provide insight on the strengths of the University as a place to work, as well as where there are opportunities to improve the work experience of faculty and staff.

What is engagement?

Employee engagement is a heightened emotional connection that an employee feels for his or her organization that results in greater discretionary effort on the part of the employee for his or her work. For more information on employee engagement, see Purposeful Work, by Patricia Soldati, March 8, 2007

When is the survey available and how will it be accessed?

All regular faculty and staff will receive an email on October 11 with "Working at Iowa – Survey 2012" in the subject line. Within the email will be a link to access the survey. The survey may be completed anywhere you receive your University email. It may be completed during working hours or at a time outside of work. For those not having access to a computer or preferring a paper copy of the survey, a request could be made by contacting your supervisor, a survey ambassador or your Unit Human Resources Representative.

What is meant by the term "your unit?"

Your unit is the organizational grouping that you most identify with. For many, you may identify your unit as your department. In other cases, it may be a sub department, or function within, or it could be a college or division that does not utilize departments or sub departments. For the purposes of this survey, you may interpret this in the context of your own experience.

Why was there no opportunity to write comments as part of the University’s Working at Iowa survey?

With a survey population of over 15,000, it becomes very difficult to manage written comments from each respondent. That said, as the survey results are communicated, we are encouraging leadership to discuss with faculty and staff, whether at the unit or organizational level, their observations of the survey responses and what they mean. In this way, individuals would have the opportunity to express their comments in a way that might be most beneficial.

As a leader, what are my next steps and what resources are available for assistance?

We recommend you review and integrate the Action Planning Guide as you consider next steps. Remember that the Human Resources Representative for your department or organization as well as the Working at Iowa Team ( and Organizational Effectiveness staff (319 335 2687) are all available to assist you in planning and taking action based on the survey results.


Who do I contact if I have questions?

If you have questions, please feel free to contact a survey ambassador, your Senior HR Representative or HR Unit Representative, or email the WAI staff in University Human Resources at: .

Page last updated September 2012