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Course Catalog >> Leadership and Management

Conflict Management
Course # 100

 

Advertising Description:

Conflict is inevitable in the workplace, and not addressing conflict often makes it worse. Learn how to develop a workplace atmosphere that encourages people to raise their concerns respectfully and resolve their conflicts effectively. Increase your understanding of conflict and develop skills in active listening, assertive communication and handling difficult conversations. This course will include large and small group discussion and small group activities.

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This course is suitable for any UI employee.