Supervising Today's Students (STS)
Successfully Training Student Employees
Course # 554
Effectively training front-line student employees is vital to the quality of customer service your organization can provide, but training students has some unique challenges. This course will address those challenges while offering participants an opportunity to explore training as a process that begins with your hiring procedures. This course will also focus on effective formal training techniques and ideas to keep your training fun and interactive.
Objectives: (At the end of this course participants will be able to)
- Outline challenges of training student employees and effective training methods.
- Describe learning styles and the benefits of implementing learning styles into student employee training.
- Explain the importance of on-boarding programs, and effective practices for implementing on-boarding with student employees.
Participants: (audience course is designed for)
This is a core course for the Supervising Today's Students (STS) certificate program. It is intended for UI faculty and staff who supervise undergraduate student employees. All STS courses are open to all regardless of participation in the certificate program.