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Spring Full-Day Seminars (Fee $99):
- February
How to Set and Achieve Goals and Objectives - March
How to Get Your Work Done: Methods and Practice - April
How to Excel as an Administrative Professional - May
How to De-Junk and De-Stress Your Life
Half-Day Seminars (Fee $50):
How to Set and Achieve Goals and Objectives
Led by David Robey, Rockhurst University Continuing Education Center
Thursday, February 21, 2008
8:30 a.m. - 3:30 p.m.
(Register by February 11)
A $99 fee includes course materials.
Register for three of the $99 spring seminars and
save 10%!
Maximize your resources to achieve higher levels of personal and professional success!
You’ve met them: highly successful individuals who defy the odds and rise to the top of their field. They juggle multiple priorities, never miss a deadline, and overcome obstacles along the way—all while maintaining their energy! Their success and enthusiasm drives and leads others to higher levels of productivity and achievement. What’s their secret? These driven, focused individuals have discovered and mastered the ability to set and achieve goals and objectives. Sound simple? Setting goals and objectives is more than scribbling a list on the back of a napkin and reviewing it. It’s seeing the big picture—determining what action is required to meet both long- and short-term goals, anticipating roadblocks, and finding keys to self-motivation.
SEMINAR HIGHLIGHTS
Putting Pen to Paper: Developing Clear Goals and Objectives
- Identify expected results and outcomes to determine if goal progress is on target
- Determine what’s a realistic goal and what isn’t
- Incorporating potential courses of action that can lead to goal success
Making the Connection to Organizational Objectives and Goals
- How to link and align individual and organizational goals for success
- Distinguish commitment and compliance
- Learn to use a SWOT analysis to identify factors that influence goal progress
Focusing on the Big Picture
- Recognize the differences between a goal and an objective
- Identify the four core processes to achieve a mission
- Examine three different types of goals and why each is critical to your success
Moving Forward: Turning Words into Action
- Use quantitative and qualitative measurements to determine performance success
- Develop an action plan to identify accountability and responsibility
- How to compensate and adjust when results are not what you expected
SPEAKER INFORMATION
Throughout David Robey’s 25-year teaching and training career, he has guided college students, VPs, frontliners, executives, managers and supervisors through the potential minefields of communication. David earned his PhD in Organizational Development/Communication and his Masters in Communication, and was a communication professor before becoming a professional speaker. He always delivers a positive message and backs up his sense of humor and enthusiasm with solid information. David’s clients include Procter & Gamble, Motorola, IBM and Pillsbury.
- “My attention was kept where it belonged, and he made the program interesting and fun.”
- “David Robey did a superb job…he was able to handle some pretty tough issues our team was facing.”
- “He was informative and entertaining—bring him back!”
How to Get Your Work Done: Methods and Practice
Led by Dr. Susan Johnson, Associate Provost at The University of Iowa
Thursday, March 13, 2008
8:30 a.m. - 3:30 p.m.
(Register by March 3)
A $99 fee includes course materials.
Register for three of the $99 spring seminars and save 10%!
In this session, the nuts and bolts of practical approaches to organizing and time management will be presented.
SEMINAR HIGHLIGHTS
- Organizing your office (including paper and email)
- Creating lists that work
- Taking consistent action
- Planning for the week and the day
- Setting longer term goals
SPEAKER INFORMATION
Susan Johnson has served as the Associate Provost for Faculty at The University of Iowa since 2005. Dr. Johnson served as Associate Dean for Faculty Affairs for The University of Iowa College of Medicine from 1994 – 2003. She received her B.S., M.D., and an M.S. in Preventative Medicine and Environmental Health from the University, and she has held numerous professional and academic positions at the University since 1980.
Dr. Johnson has given lectures and workshops across the United States on a variety of topics, including time management and organizational skill-building. She captivates her audiences with practical and relevant content and her energetic, humorous delivery. For more information about Dr. Johnson, visit: http://provost.uiowa.edu/about/susan.htm
How to Excel as an Administrative Professional
Led by Donna Baylor, Rockhurst University Continuing Education Center
Tuesday, April 8, 2008
8:30 a.m. - 3:30 p.m.
(Register by March 28)
A $99 fee includes course materials.
Register for three of the $99 spring seminars and save 10%!
The 21st century administrative professional role requires a variety of skills in upper-level functions: an increase in the breadth of responsibilities makes interpersonal skills and top-notch performance more important than ever before! Get the tools you need to handle the challenges of your job, and take your skills to a new level of excellence. You will learn ways to increase your productivity, effectively manage your workload, and tips for maintaining a professional image with your customers and coworkers.
SEMINAR HIGHLIGHTS
The Assertive Assistant: How to Get What You Need
- Learn to say no without causing resentment or anger
- Practice using assertive behavior in various workplace situations
- Discover negotiation techniques that will arm you with confidence
You and Your Boss: How to Build a Powerhouse Team
- Learn the seven ways to be indispensable to your supervisor
- Determine your supervisor’s priorities and how to meet them
- Learn ways to meet the demands of multiple supervisors
Efficiently Manage and Track Your Projects and Priorities
- Recognize nine great deceivers that steal your prioritizing capabilities
- Learn the principles of putting first things first
- Delegation tips guaranteed to lighten your workload
Handling Difficult People and Tough Situations with Tact and Finesse
- Learn to defuse the four primary causes of conflict
- Handle confrontation head-on—calmly and confidently
- Use seven principles to uphold positive work relationships
SPEAKER INFORMATION
Donna Baylor approaches life with a sense of possibility that is infectious! She has an uncommon gift for drawing out exceptional contributions from those she trains, and she’s known for her innovative training style. If you could use a boost in motivation, productivity and commitment, spend a day with Donna and you’ll come away ready to make meaningful changes for the better. Her clients include the American Bar Association, General Motors, Ford, and the U.S. Marine Corps.
- “…Excellent and well presented. I have been quoting Donna for a week now!”
- “[Donna’s] comments ranged from helpful to hilarious…this will benefit staff by enhancing skills they can use in daily interactions…”
- “After this training, our supervisors are better equipped to ask the right questions.”
How to De-Junk and De-Stress Your Life
Led by Lorinda Lewis, Rockhurst University Continuing Education Center
Tuesday,
May 6, 2008
8:30 a.m. - 3:30 p.m.
(Register by April 25)
A $99 fee includes course materials.
Register for three of the $99 spring seminars and save 10%!
SEMINAR HIGHLIGHTS
Is your head spinning with all the things you have to get done by the time you get to the office? Your desk is covered with papers, your calendar is full, and you have no idea where to start. Don’t panic! Even if you feel chronically overwhelmed, it is possible to de-stress your life, and it starts with de-junking. Learn to hone in on what’s important and let the rest go. Assess your current level of stress and learn how to move to a more harmonious, energized place—at work and at home!
Defining and Sticking to Your Priorities
- Seven steps to avoid procrastination
- Mastering the technique of letting go of non-essentials
- Guidelines for re-prioritizing and setting goals
Time Management Power Tips
- Chronically overwhelmed? Follow these basic guidelines
- Common time robbers and how to overcome them
- Planning musts: save time with these seven essential steps
Balancing Work and Home
- How to let go of stress and say “No”
- The work/home juggling act: how to find a happy balance
- The perfectionist trap – five tips for avoiding it at home and work
Stress Management Tips
- How to ask for help without looking like a slacker
- Ways to rejuvenate and re energize
- Personal action plan for stress-reduction and relaxation
SPEAKER INFORMATION
Lorinda Lewis has been an on-site business trainer and facilitator for 18 years, with considerable experience in business communication, management and leadership skills. Lorinda honed her sales, customer service and merchandising skills as an outside salesperson. This prepared her for a career in sales management with General Mills, where she was responsible for leading and implementing a district-wide remodeling project. Lorinda encourages interactive and experiential learning; her years of hands-on training contribute to her popularity. Her clients include AT&T, Sprint, Universal Studios and Kennedy Space Center.
- “Thank you for your outstanding delivery of such an effective course. Your ability to gain understanding of our organization has helped us tremendously!”
- “We have been very pleased with the level of service provided…[and] respect the professionalism she brings to all her instructional assignments.”
Issues for Today's Leadership: Dealing with Challenging Attitudes
Led by Michele Matt, Inspiring Solutions
Thursday, June 5, 2008
8:30 a.m. - 11:30 a.m.
(Register by May 23)
A $50 fee includes course materials.
Are you looking for fresh ideas to coach an employee with a challenging attitude? Could you use some tips to keep your team’s spirit and productivity high? Studies show that 68% of people (employees and customers) quit or leave a company because of one employee’s bad attitude. Learn to recognize and understand the characteristics of a bad attitude, and leave with ways to assess a challenging situation and determine an appropriate coaching strategy. This workshop will provide positive solutions to negative situations using discussions, exercises and a video.
After participating in this program, you will be able to:
- Recognize the characteristics of a bad attitude and possible reasons behind it
- Understand how negativity impacts relationships and performance
- Develop potential solutions for resolving problems and regain your positive attitude!
SPEAKER INFORMATION
Since 1984, Michele Matt has inspired more than 100,000 people in the U.S - providing them with practical solutions for positive change - to get R.E.A.L. results through Retention, Enthusiasm, Action and Leadership. As a professional speaker, corporate training consultant and best selling author, Michele has the breadth of experience to be a dynamic and highly effective presenter.
Michele has provided leadership for the National Speakers Association and the American Society for Training & Development; additionally, she is a Certified Speaking Professional, a designation earned by fewer than 10% of professional speakers worldwide. Known as "The Attitude Adjuster"SM, her programs and published work inspire people to improve their attitudes and actions.