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Targeted Series & Training >> UI Business Processes Series

UI Business Processes Series

Overview

As more UI business and human resources transactions are now online, how do you and your staff members remain knowledgeable about current processes? And as a manager, how do you provide the training new staff members need to understand UI policy and practice? This free series will provide you with the latest guidance you need to manage the changing information needs and responsibilities of your area.

Benefits of Enrolling

This series is intended for UI managers or supervisors responsible for UI business and human resources transactions. Others who are interested in gaining this knowledge will be considered, pending space considerations. Additionally, many of the elective series courses will be offered as general offerings for open enrollment.

Watch for open enrollment in December/January and April/May of each year.

Listed below are the Business Processes Series courses:

Core Curriculum

To receive a Business Processes Series Certificate, participants must complete the entire core curriculum and four electives of their choice. 

Elective Courses

Electives offer more detail, either as an overview of specific areas, or are application-based, often with explanation of how to navigate specific transactions.  Participants must also select their choice of four elective courses.  Select from any of the elective categories:  data access courses, application courses, or other courses.

Data Access Courses

Application Courses

Other Courses

ICON Courses
Enroll in these ICON courses, by logging into self-service and selecting "Available Online ICON Courses" in "My Training". Once you have successfully completed this course, it will be listed under the "Completed ICON Courses" header.

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