Customer Service

Senior Associate Director: Debby Zumbach, 384-3917
Customer Service Manager: Ben Barreras, 384-3722

Customer service representatives

Patty Rickert, 384-3706
Kim Scott, 384-3709
Kim Burda, 384-3708
Ben Rickels, 384-3809

Campus mail: Mike Ealy, 384-3800
Mail metering, shipping: David Larsen, 384-3804

Printing and Mailing Services is known for its exemplary customer service. Our customer service representatives can help you plan orders and serve as your primary contact in the department. They receive all printing requests, consult with you regarding scheduling and cost; answer questions, give advice, and serve as your liaison with the production staff. They write bid specifications for orders to be printed by outside vendors, evaluate the bid proposals, place jobs with outside vendors, and check the quality of the finished product. Our estimator prepares job estimates and reviews job costs.

Mailing Services provides full customer support to the mailing communities of the University of Iowa and the University of Northern Iowa. We specialize in educating our customers in the most efficient mailing practices. The best time to contact us is when you are planning your mail piece. We can recommend sizes, shapes, and weights that will help qualify the mailing for postage discounts. Our goal is to provide you with the most effective mail processes and customer service second to none.

UI Printing and Mailing Services
100 Mossman Business Services Building
Iowa City, Iowa 52242-1602
Printing Services phone 384-3700, fax 384-3707
Mailing Services email: central-mail@uiowa.edu