You can request for a new Ground/Express account for FedEx and UPS by completing the New Account Form.
Notify Erik Hoadley 5-0655 as soon as possible so that we can update your freight accounts. Depending on how long it will take to receive a new Pcard and/or how many shipments you produce you may need to transition your freight account to another person in your department’s Pcard.
Notify Erik Hoadley 5-0655 as soon as possible so that we can update your freight accounts to another person’s Pcard in the department.
No, you do not need any additional documentation to reconcile your Pcard as long as all of the Transaction Detail is being provided (see example below):
We must receive files directly from the carriers to upload into ProTrav, so at times it may take up to 5-7 business days from the post date for the transaction detail to populate. If after that time frame you still do not have the transaction detail please contact Erik Hoadley 5-0655.
These are fees applied by the carrier for scheduled pickups on ground shipments. These charges will either be $8.00 or $12.00 depending on the quantity of shipping that your department does. If you feel that you have received this charge in error you can contact the billing department of the carrier (FedEx 1.800.622.1147 or UPS 1.800.811.1648) and request a refund otherwise you may also contact Erik Hoadley 5-0655.
Credits are applied by the carrier in which we do not receive the level three detail for those transactions. You do not however need documentation to reconcile these credits. The line description will provide the tracking number that the credit is referencing to (see example below):
Contact Erik Hoadley 5-0655 to assist in researching who the charges should be applied to.
Currently we have negotiated the best rates with UPS and FedEx for ground and express freight.