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Purchasing ~ Accounts Payable FAQs

  1. Who can help me fill out a PReq?
  2. How do I receive an Origin/Requester code? How do I receive a ship-to-code?
  3. I need to change or delete my requester code or ship-to-code.
  4. How long does it take to get my requisition processed?
  5. Who do I contact to request Purchase Order Master File Key changes?
  6. Who can help with getting a copy of a purchase order?
  7. I have a question regarding my statement of account; who can help me?
  8. Who is the contact person for the AP-PO Web CV or GLDSS CV applications?
  9. Who do I call if a purchase order needs to be closed/cancelled?
  10. What happens if I return something?
  11. Who do I speak to if I want to make changes to my purchase order?
  12. When do I need a quote?
  13. Why do I need a quote?
  14. How can we find a vendor number?
  15. Why hasn’t my invoice been paid?
  16. Where do I obtain a UI Tax Exempt Certificate?
  17. Need a custom report from the purchasing and payable system?
  18. Questions on Purchasing's Web Pages.
  19. Questions on the Vendor File, Vendor Applications.

  1. Can you help me fill out a requisition?

To view procedures for filling out a requisition to outside vendors, see the PReqs tutorial on the training menu above. For specific questions contact preqs@uiowa.edu.  ↑top

  1. How do I receive an Origin/Requester code? How do I receive a ship-to-code?

Email Purchasing-ReqPO.  ↑top

  1. I need to change or delete my requester code or ship-to-code.

Email Purchasing-ReqPO.  ↑top

  1. How long does it take to get my requisition processed?

It can take from 1 to 30 days depending on whether the items requested need to be competitively bid. For additional information on a particular order, contact the Purchasing Agent that handles the commodity being requested.   ↑top

  1. Who do I contact to request Purchase Order Master File Key changes?

E-mail the Purchasing Agent on the PO or email MFK change requests to Purchasing-ReqPO.   ↑top

  1. Who can help with getting a copy of a purchase order?

Call the Purchasing Agent listed as the Purchasing Contact on the order.   ↑top

  1. I have a question regarding my statement of account; who can help me?

Contact Business Office/Accounting Services.   ↑top 

  1. Who is the contact person for the AP-PO Web CV or GLDSS CV applications?

Contact Business Office/Accounting Services apply for access for CV's. For questions on the AP-PO web CV's, contact Dani Weber at 5-0655.   ↑top

  1. Who do I call if a purchase order needs to be closed/cancelled?

E-mail the Purchasing Agent or send email to Purchasing-ReqPO.   ↑top

  1. What happens if I return something?

Contact Accounts Payable in writing regarding the return. Provide the Return Authorization Number and the Voucher number. You may e-mail Accounts Payable.   ↑top

  1. Who do I speak to if I want to make changes to my purchase order?

If you need to make a change to a Purchase Order (additions, deletions, other corrections) call the Purchasing Agent on the Purchase order. Please notify the purchasing contact if you are contacted by the vendor. Written confirmation may be required by the vendor or by Purchasing.   ↑top

  1. When do I need a quote?

Typically any order totaling $25,000 or more must be competitively bid per Board of Regent Policy. Many times substantial savings can be obtained even on smaller purchases. Please, contact the Purchasing Agent for the specific commodity for help.   ↑top

  1. Why do I need a quote?

To satisfy competitive bid requirements and to document price verification, terms and conditions and FOB point. Also to comply with University and Board of Regents policies and procedures.   ↑top

  1. How can I find a vendor number?

Go to the AP/PO Web Applications.   ↑top

  1. Why hasn’t my invoice been paid?

First check the AP/PO Web applications site.  Go to the heading of "Invoices Applied to a Purchase Order" to determine status. If unable to accomplish this or if you do not have access to the Web contact Accounts Payable at 5-0115.   ↑top

  1. Where do I obtain a UI Tax Exempt Certificate?

Download form.   ↑top

  1. Need a custom report from the Purchasing and Payables System?

Contact Denise Hyche at 335-3816.   ↑top

  1. Questions on Purchasing's Web Pages.

Contact Julie Bergeon or 335-1726. ↑top

  1. Questions on the Vendor File, Vendor Applications.

Email Purchasing Vendors. ↑top