University Billing Office Policies and Procedures

Billing Rights Summary

For more information on procedure for reinstatement, refund policy and the billing rights summary, click here.

Check Cashing Policy

The University Billing Office will only cash University of Iowa travel advances. The University Billing Office will cash a University of Iowa check if 50% of the check is applied to a University account.

Return Check Policy

Any check presented to the University Billing Office that is not initially honored will be resubmitted for payment. If after this resubmission the check is still not honored, the check will be returned to the University and will not be returned to the bank another time. All returned checks will incur a $30.00 handling charge that will be assessed to the account. If the payment originally allowed registration, that registration could be voided. The returned check may be given back to the account holder upon request, if a replacement payment has been made.

Departmental Deposit Preparation

All amounts delivered to the University Billing Office for deposit by university departments should adhere to the Departmental Deposit Preparation procedure in order to guarantee a quick and accurate receipt of funds deposited.

Cash Handling Policy

The establishment of strong internal controls for cash collections is necessary to prevent mishandling of funds and safeguard against loss. To this end, cash transactions at the University of Iowa should adhere to the University of Iowa Cash Handling Policy.