University Billing Office Policies and Procedures

Check Cashing Policy

The University Billing Office will only cash University of Iowa travel advances. The University Billing Office will cash a University of Iowa check if 50% of the check is applied to a University account.

Return Check Policy

Any check presented to the University Billing Office that is not initially honored will be resubmitted for payment. If after this resubmission the check is still not honored, the check will be returned to the University and will not be returned to the bank another time. All returned checks will incur a $30.00 handling charge that will be assessed to the account. If the payment originally allowed registration, that registration could be voided. The returned check may be given back to the account holder upon request, if a replacement payment has been made.

Student Billing Address

All bills will be mailed to the student's current residing address as default. It is the responsibility of each student to update his/her billing address on ISIS in order to have the University billing statement mailed to a parent address. Students that would like to have the statement mailed to an address other than to a parent should contact the University Billing Office in order to make arrangements.

Departmental Deposit Preparation

All amounts delivered to the University Billing Office for deposit by university departments should adhere to the Departmental Deposit Preparation procedure in order to guarantee a quick and accurate receipt of funds deposited.

Cash Handling Policy

The establishment of strong internal controls for cash collections is necessary to prevent mishandling of funds and safeguard against loss. To this end, cash transactions at the University of Iowa should adhere to the University of Iowa Cash Handling Policy.