"The more the community can intrude on the newsroom, the better journalism will become." However, journalism provides society with a "plumb line," an understanding of what the straight facts are. There must be reporters to do fact-finding, checking and verifying for that. It's a fundamentally different function from blogs and always will be. ... The loss of credibility in the media is not due to professional norms [such as objectivity]. It's that the audience thinks the media are in it for the money and the journalists are in it for self-serving reasons.