Independence and Conflicts of Interest

Business pressures on journalists can create significant ethical issues.

Sometimes, the pressure is direct ... though at least in the print media, actually not as often as the public seems to think. More often, it's subtle, stemming largely from the nature of the media business today:

* News outlets today are likely to be part (a small part, often) of vast publicly held corporations. In this country, FCC-approved media deregulation has resulted in a corporate emphasis on either (or both):

* Vertical integration, or ownership of everything that goes into making and distributing a media product.

For instance, one company (such as, say, General Electric) might own the production studio where a TV show originates (Universal Studios); the broadcast network (NBC-TV) that originally airs the show; and the cable network (USA Network or Bravo) that airs it in syndication.

CJR offers a terrific list of who owns what.

* Horizontal integration, or ownership of multiple outlets across a single medium. For example, Clear Channel now owns hundreds of radio stations from coast to coast, including three in the Iowa City/Cedar Rapids market and six in Chicago alone.

There are a number of potential ethical problems created by this situation. For instance:

* Potential conflicts of interest in covering other parts of a giant, multi-faceted corporation.

* Decreased budgets for news operations, which are both costly and, as the company becomes larger, of shrinking significance to the overall bottom line. Cuts can and do threaten meaningful journalism, particularly investigative journalism and coverage of foreign news.

* Less diversity of voices as fewer competing interests have a stake in major media outlets. As the "marketplace of ideas" becomes dominated by a few giant companies, complete and complex truth is at risk.
* In particular, a tension among loyalties -- for instance, to shareholders, to consumers, to advertisers ... and, last and potentially least, to citizens.

These issues are particularly difficult as matters of ethics because as we've seen, ethics deal almost exclusively with individual decisions and actions.

But there's really not much that individual journalists can do about the influence of corporate interests on their profession.

There are some effective actions that can be taken collectively. The chapter you read before the test from David Mindich's book highlighted some of these.

But at the individual level, I think you have a limited number of choices when your employer's goals conflict with your own commitment to truth and public service:

* Going along with company policy.

* Protesting company policy and refusing to follow it. Your immediate boss may or may not support you. But almost surely, the higher up the food chain your protest goes, the less likely you are to find a sympathetic ear.

* Ignoring the policy and following your own beliefs -- a risky option, employment-wise.

* Working to change company policy -- an ethical option, but often a difficult, frustrating, and time-consuming one.

* Finding a better company to work for. They're not all the same, and the more experience you have, the more choosy you can be in where you work.

Having now thoroughly depressed you, I will say that corporate influence is less a part of day-to-day journalism than most citizens seem to think. Rarely is there overt or even covert corporate interference in news decisions.

The effects of a bottom-line orientation are more subtle: smaller staffs, smaller news holes, smaller budgets ... less of a priority given to news in general and a far less prominent "news culture" within the overall organization.

But at least in newspapers, journalists do not decide what stories to cover or how to play them based on a desire to sell papers. They make their decisions based primarily on news judgment, on their assessment of reader interests and on similar content-based factors -- plus the adrenaline rush of reporting, writing and publishing a "good story."

Some of their decisions certainly are open to criticism -- but the profit motive generally is not a direct factor at the level of deciding what goes on the front page tomorrow. ("Street sales" are a minuscule fraction of newspaper revenue anyway; the vast majority of the money comes from advertising and paid subscriptions.)

There also are some counter-arguments to the "big is bad" proposition. Three of the major ones:

* It takes a powerful, rich media institution to take on other powerful, rich institutions in business and government.

* Large corporations are in fact able to support and nurture diversity within their ranks.

* If there's one thing that's definitely not lacking in today's media environment, it's a multitude of voices!

Switching gears slightly ... a key issue that arises in any consideration of conflict of interest for journalists is what we call the "separation of church and state."

As journalists use it, the term refers to separation of advertising and news (feature, sports, business, opinion, etc.) content. There are basically two issues:

* The increasing use of "advertorials" (also called "infomercials").

This is content that is designed and positioned to look like a news or feature story ... but in fact is an advertisement, provided by someone who wants to sell you something.

* The increasing influence that advertisers are seeking (and sometimes getting) over editorial content.

The biggest danger here is not so much censorship by advertisers. It's self-censorship by news executives.

Merrill devotes the chapter for this week to the topic of propaganda. He runs through some characteristics of propaganda -- it's manipulative, it's controlling, it's self-serving, it's deceptive -- and a bunch of ways that journalists can be propagandists.

Most journalists do not deliberately commit the sins contained in this chapter's long litany. But a few relatively common ones to watch out for, as journalists and as citizens:

* The one-person cross-section: Journalists, particularly when pressed for time or space, can use quotes from a single source to provide "representative views" from an entire group.

Watch out for "university students say" stories in which only one student, probably nabbed while rushing to class, is quoted. Or "city officials believe" articles that quote a lone council member. And so on.

* The use of stereotypes: One person from a particular ethnic or racial group can be portrayed as speaking for the whole group. This is similar to the one-person cross-section, with the additional problem that it often contributes to biased or stereotypical views of the group in question.

* Unavailability for comment: Sometimes journalists try really hard to reach a source and fail. Other times, they try once and give up. It's hard for readers to separate a truth-ducking source from a lazy reporter when the story simply says, "The mayor was unavailable for comment."

On the other hand, some of the things Merrill lists here are hard to distinguish from the ordinary process of doing journalism -- of turning potential truth into selected and reported truth. Making that distinction requires knowledge of the journalist's motives, knowledge you typically do not have (even if you think you do).

See what you think of ...

* "Selection of data," meaning some information is left out of the story.

Well, of course it is. That's how the writing process works.

* "News management," or deciding what gets into a story and what does not.

This sounds to me a lot like the basic journalistic role of gate-keeping, no?

* Appeal to authority, or over-reliance on official sources. It's true that journalists do too much of this, leaving themselves open to manipulation by those sources.

But surely we do need to know what people with expertise and/or responsibility in a given area have to say about it ...

The Elements of Journalism authors discuss various aspects of independence in the chapters for this week.

* "Independence from faction" relates to several things, including keeping an appropriate distance from sources and guarding against personal group loyalties and biases.

* The idea of the journalist as an "independent monitor of power" relates to the watchdog role of the press.

They say several factors have weakened this role, including its overuse as a marketing tool, as well as the devotion of "investigative" resources to lifestyle and consumer issues rather than issues related to democratic self-governance.

* In addition, they discuss various forms of investigative journalism:

* Original and interpretative investigation, which they consider separately but which sound pretty similar to me.

Both involve journalists undertaking investigations of some aspect of society and producing contextual reports as a result.

* "Reporting on investigations," which involves covering other investigatory agencies or bodies in society -- simply reporting on what they find.

Examples abound, from coverage of the Clinton-Lewinsky saga (which mostly consisted of covering the activities of independent prosecutor Ken Starr and his staff) to coverage of the response to the 9/11 attacks to coverage of homeland security in general. Much (though not all) of the assessment of our nation's preparedness for attack, then or now, has relied on committee reports.

Merrill (and, less directly, the E of J authors) are right that journalists can become too close to their sources, risking their independence and potentially foregoing their primarily loyalty to citizens and obligation to truth-telling.

The authors of the SPJ Code of Ethics offer these guidelines (in the chapter you read before the test) for maintaining necessary independence from sources:

* Be knowledgeable. Be willing and able to make your own assessments of the information sources give you.

* Be tough-minded. Resist “seductive persuasions.”

* Have a secure personality. Develop confidence in your judgments.

* Know the audience. Understand what really matters to the public for whom you are serving as the eyes and ears.
* Listen critically. Be attuned to potential self-interests.
* Be analytical. Consider long-term implications on trust.
* Be "disclosive." Be able and willing to say why you acted as you did. (This relates to the notion of "transparency" contained in Elliott's and Bok's decision-making tools, of course.)
* Be persuasive. Argue effectively for the ethical course.
* Be willing to sacrifice. Sometimes, you just won’t get the scoop!