Approaches to Ethical Decision-Making

In the Journalism Ethics chapter for this week, Merrill expands on his discussion of the inherent conflict between freedom and responsibility -- for individuals, for society and for the media.

He suggests that the notion of responsibility, especially as articulated by the communitarians, is becoming more widely accepted than the notion of freedom as exemplified by Enlightenment thinkers.

"The philosophical emphasis is first on ethics or media responsibility to society, second on positive freedom (the freedom to act positively), and last on negative freedom (freedom from extra-media coercion)" (Merrill, p. 99).

Think of positive freedom as "freedom to" (to do something good). Think of negative freedom as "freedom from" (from external restraint or control).

The Enlightenment thinkers mostly emphasized negative freedom. Merrill says the more contemporary trend is toward positive freedom.

To help illustrate the contrast in philosophies, Merrill uses (among others) two exemplars: the ancient Chinese sage Confucius and the 17th century British political philosopher John Locke.

* Confucius: Although he lived 2,500 years ago, Confucius' ideas were very much in line with those of contemporary communitarians.

He emphasized the need for social harmony and for the individual to adapt to whatever will benefit the group.

His notion of freedom is positive: People should have the freedom to act responsibly, to choose a socially beneficial good. Journalists, for instance, should do what is best for their organization and for society as a whole.

Stability, dignity and the value of the social unit take precedence over the individual.

* Locke: According to this central thinker of the early Enlightenment, freedom is a natural law or natural right. There is no "divine right of kings"; rather, everyone in society should be free and equal.

The exercise of reason serves to limit freedom. Rational people voluntarily give up some freedom -- but they should not be forced by external authority to do so.

Freedom can be abridged only when it might interfere with the freedom of someone else. Locke stressed what is called "negative freedom," or freedom from outside control.

To act ethically is to act self-consciously. Another way to say this is that to be moral is to be rational. We must each give serious individual thought to what is right and good, using both biblical guidelines and our own ability to discover appropriate moral law through the exercise of reason.

(Not for nothing is the Enlightenment also known as the "Age of Reason"!)

Let's shift gears and start looking at how you might practically apply the ethical philosophies we've been talking about so far.

We'll look at approaches to ethical decision-making suggested by four relatively contemporary ethicists this week. First up is Deni Elliott, a Harvard alumna who is currently the Poynter-Jamison Professor of Journalism Ethics and Press Policy (a mouthful!) at the University of South Florida.

Elliott suggests that when facing an ethical choice, you ask yourself this series of questions (in this order):

1) What are the morally relevant factors?

* Will the specific action that you are considering cause an evil?

* Does the type of action that you are considering generally cause an evil?

If "no" to both questions, there's no ethical problem here.

If "yes" to either question, keep going through all the rest.

2) Is a greater evil being prevented or punished?

3) Are you (the journalist) in a unique position to prevent or punish evil?

4) If you take the action you are considering, would you be allowing yourself to be an exception to a rule you'd want everyone else to follow?

5) Would a rational, uninvolved person appreciate your reason for causing harm? (And can you clearly articulate that reason?)

If you answer "yes" to questions 2, 3 and 5 and you answer "no" to question 4 -- go for the story!

Otherwise ... there is likely another, more desirable alternative.

Sissela Bok, a ethicist and philosopher now retired from Harvard University, suggests that you go through a series of steps, asking yourself the related questions at each step, when facing an ethical choice.

Each step will broaden your view of the situation and the options available to you.

Step One: Consult your conscience.

Related question: How do I feel about this?

Step Two: Seek expert advice for alternatives.

Related question: What are my alternatives?

Step Three: Conduct a public ethical dialogue with all of the parties involved (stakeholders).

Related question: How will my action affect others?

John Rawls is another 20th century Harvard philosopher. (He died in 2002). He was most concerned with the notion of justice.

Rawls is associated with something called "the veil of ignorance." He has you ask one basic question:

What action will be the most fair or just?

To determine what will be most fair, you must step (figuratively) behind this veil of ignorance.

Think of it as a curtain behind which all people are equal. There are no social distinctions, particularly none of class or power.

Making ethical choices from behind the veil will lead to two desirable consequences:

* You will make choices that will maximize personal liberty.

* You will seek to protect the weakest party ... who could turn out to be you when you step from behind the veil.

The Potter Box (named for another 20th century guy from -- you guessed it! -- Harvard named Ralph Potter) is another good ethical decision-making tool. It is probably the mostly widely used of any of these approaches.

The Potter Box also asks that you step through a series of steps, four in all. You begin in the top left corner of the box and proceed counter-clockwise to values, principles and loyalties.

1. Define the situation.

1a. What do you know? What are the facts?

1b. What don't you know?

1c. What options do you have?

1d. What will the likely consequences be of the action we are considering?

4. Examine (potentially conflicting) loyalties.

Loyalties can be at several levels, including loyalty to:

* An abstract idea (such as truth).

* Professional norms.

* Your employer or organization.

* Yourself and those close to you.

* Your sources and others directly affected by your stories.

* And, of course, to citizens in general.

2. Identify your values.

3. Outline relevant philosophical principles.

After you have gotten to step four and thoroughly examined all your loyalties, it's time to make a decision ... then, ideally, to go back through the process with the decision plugged in.

Now, a detour to briefly summarize some key ideas so far from The Elements of Journalism.

The introduction and Chapter 1 say (among other things) that journalists almost universally see themselves as serving the public by providing necessary information -- the information people need to be free and self-governing.

Yet many journalists see “the public” mainly as recipients of this precious information -- a passive, undifferentiated and largely ignorant mass audience.

In fact, “the public” is far more complex. The authors suggest an “interlocking public,” with three broad levels of personal engagement on any given issue:

* The involved public has a personal stake in the issue being written about and a strong understanding of it.

* The interested public has no direct role in the issue but is affected by it and responds to it.

* The uninterested public pays little attention to the issue and lets others frame discussion of it.

Serving this multi-faceted public well is a difficult civic responsibility, made even more difficult by:

* Technology that divorces community from geographic, political or civic boundaries.

* Globalization.

*Conglomeration,” or media corporatization.

In Chapter 3, the authors emphasize that journalism’s first loyalty is to citizens.

* Citizens are not “customers.”

* And journalists are not advertisers or marketers.

They do not sell content to customers. Instead, they build a relationship with citizens in their community, based on judgment, authority, courage and professionalism.

Or at least they should.

*  If the business side of a media organization is working at cross-purposes to this goal of serving citizens, journalism is vulnerable to being compromised, even corrupted.

* The authors provide a series of requirements for preventing this corruption, starting with media owners committed to the notion of serving citizens rather than customers (or shareholders).

Nice thought.

* Importantly, they emphasize that journalists must find a way to convincingly re-establish their allegiance to citizens, starting by clearly stating and explaining their core values.

This isn’t easy, and people are not necessarily going to believe what the journalists or their employers profess.

Once lost, trust is very, very hard to regain in any relationship.