FAQ FOR THE RIDESHARE INCENTIVE PROGRAM (T.R.I.P.)


 

Table of Contents

Procedures

  1. We forgot our access card and/or hangtag for our TRIP ramp permit, what should we do?

  2. I forgot to display the hangtag in my car and got a ticket.  What should I do?

  3. The person that normally parks the car is off work today and I have to drive.  Where should I park my car?

  4. What if I have to drive separately to work?  Where can I park my car?

  5. I want to withdraw from my TRIP pool, what do I do?

Policies

  1. Why can't I have a bus pass, parking permit or van pool assignment?

  2. Why do you require 3 people for a TRIP?  Why can't we participate with 2 people?

  3. If my TRIP-pool dissolves will I get to park in the same lot I had before participating in TRIP?

Fees

  1. Why do TRIP-pools pay more than a single permit holder for the same lot?

  2. I'd like to prepay my portion of the TRIP fees.  To whom should I write the check?

General Information

  1. How do we decide who the contact person is for our TRIP pool?

  2. How do we decide who drives, what car to use and how much each of us should pay towards gas and wear and tear on our vehicles?

  3. I don't want to join TRIP, but I want to carpool with a couple of other people.  Can I still keep my current permit in my name and have other people pay me?


Procedures

1. We forgot our access card and/or hangtag for our TRIP Ramp Permit, what should we do?

If your pool forgets the TRIP hangtag and/or access card, you need to call Commuter Programs at 353-5770 before 3:30 pm to do a call-in.  You need to provide your name, license plate number, vehicle make and model, where you are parked and the time you’ll be leaving.  You should write your name and that you are a TRIP member on the ramp entry ticket.  Upon exiting the ramp, hand the entry ticket to the cashier.  We will arrange for you to exit the ramp without paying.  However, if your access card is also used on that day, the person who made the call-in will be billed the daily rate for using the ramp which is currently $18.00/day.  This procedure has been put in place to help maintain the integrity of the program and to prevent multiple people from using the ramp assignment outside of the evening and weekend hours.  As a reminder the TRIP hangtag allows one vehicle to use the ramp at a time.  The only time multiple vehicles can use the TRIP parking privileges are in the evenings after 4:30pm and before 8:30am in the ramps. 

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2. I forgot to display the hangtag in my car and got a ticket.  What should I do?

Call the Parking Office at 335-1475 the same day you receive the ticket.  You may leave the message on voice mail.  You have until midnight of the same day to notify the Parking Office of your situation.  When you call, tell them your name, University ID number, vehicle license plate number, and that you forgot to display your hangtag.  If they are notified before midnight, the ticket will be canceled.  If you notify them any time after midnight, the ticket will be valid and you will need to appeal the ticket if you want any further consideration to modify or suspend your ticket.

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3. The person that normally parks the car is off work today and I have to drive.  Where should I park my car?

Your TRIP permit is only good for the lot it is assigned to.  You can park in your assigned lot and use Cambus to get to work.  Or you can park closer to your worksite, but you will need to pay for the facility in which you park (ramps, meters, etc.).  If you know a few days ahead of time that you will need to park the car on a given day, you can request to have a one day temporary parking permit for a nominal fee.  Contact Parking Services at 335-1475 to request a temporary parking permit.

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4. What if I have to drive separately to work?  Where can I park my car?

You may use the public meters or ramps (except Hospital Ramps 1 and 4 from 8:30am - 4:30pm M-F) and pay by the hour to use them.  If you work on the west side, some long term low cost meters have been installed in the Finkbine and Hawkeye commuter lots.  If you know a few days ahead of time that you will need to drive on a given day, you can request to have a one day temporary parking permit for a nominal fee.  Contact the Parking Office at 335-1475 to request a temporary parking permit.

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5. I want to withdraw from my TRIP-pool, what do I do?

Notify your TRIP-pool members that you are leaving so they can try to find someone to take your place.  If you have the hangtag and/or access card for the pool, give it to someone else in the pool.  Then return your TRIP-pool permit to Commuter Programs and state you are cancelling your participation in TRIP.  Your payroll deduction will be canceled upon receipt of your permit and when all TRIP-pool charges are deducted.

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Policies

1. Why can't I have a bus pass, parking permit or van pool assignment if I want to participate in TRIP?

To help prevent fraudulent use of a person's name to get a closer parking permit for an individual, we have made people in other subsidized programs ineligible for TRIP.  These people would most likely be using their bus pass, parking permit or van pool to get to work instead of carpooling with the people in the TRIP-pool.

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2. Why do you require 3 people for TRIP?  Why can't we participate with 2 people?

The biggest gain for reducing parking demand is to get more people to carpool.  Since we are limited to the number of TRIP-pool permits we give out, we wanted to give them to carpools with more people in them.

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3. If my TRIP-pool dissolves will I get to park in the same lot I had before participating in TRIP?

You will be returned to your previous parking assignment when space is available.  If we cannot immediately place you in your previous lot, you may stay in your pool's parking facility (paying the cost of the TRIP permit divided by the remaining members) until you can be reassigned.

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Fees

1. Why do TRIP-pools pay more than a single permit holder for the same lot?

Single permit holders on average use a parking space 80% of the time, therefore, additional assignments can be made to the lot since everyone may not drive every day.  TRIP-pools are charged a higher rate because they are more likely to use a parking space 100% of the time.  The increased use of the space reduces the number of additional assignments that can be made to the lot.  Also, everyone in the TRIP-pool receives evening and weekend parking privileges which gives them free parking in most parking facilities on campus.

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2. I'd like to prepay my portion of the TRIP fees.  To whom should I write the check?

Sorry.  We are only accepting payment through monthly payroll deductions.  This enables us to verify employment and help prevent the fraudulent use of a person's name to get a closer parking permit for an individual.


General Information

1. How do we decide who the contact person is for our TRIP pool?

The contact person needs to also qualify by work location for the desired parking lot.  Beyond that, it is up to you to decide.

2. How do we decide who drives, what car to use and how much each of us should pay towards gas and wear and tear on our vehicles?

Discuss those issues with your carpoolers to see what works best for your group.  The Tips for Carpoolers offers suggestions but those decisions are left to you to decide.

3. I don't want to join TRIP, but I want to carpool with a couple of other people.  Can I still keep my current permit in my name and have other people pay me?

Yes.  The existing carpool permit arrangement are still available for people who want to retain the permit in their name.  Whether you carpool on your own or with TRIP, you are helping the environment and the traffic congestion.

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Revised: July 8, 2013.