Emergency Ride Home Program

University faculty and staff who participate in the UI Employee Van Pool and Bus Pass programs have another option for getting home if an emergency happens.  The Emergency Ride Home (ERH) program offers them the ability to get home or to daycare/school if an emergency arises.  Participants can use a taxicab to go home and then can be reimbursed for the cost of the trip.


How it works

If an emergency arises while you are at work and you rode the van pool or bus that day, do the following:

1.    Contact a taxicab company to arrange a ride.  Participants must pay for the taxicab ride and then may apply for reimbursement


2.    Get a receipt.  Canceled checks cannot be accepted as receipts.

3.    Complete and sign the ERH Reimbursement form.  Contact Commuter Programs if you need a form sent to you.

ERH Reimbursement Form (complete online, print and return to Commuter Programs)

Adobe Acrobat 7 required  .


4.    Send 1) completed reimbursement form, 2) taxicab receipt, and 3) copy of your University

       Absence Report, signed by your supervisor, to:

Commuter Programs
100 West Campus Transportation Center

Iowa City , IA   52242

Who is eligible
  •  A faculty or staff member employed by The University of Iowa in any capacity other than student employment or bi-weekly non-student employment, and...
  • Who is a currently enrolled member of one of the following programs: Van Pool or Employee Bus Pass program.  Substitute riders on van pools are not eligible.

Van Pool       Faculty/Staff Bus Pass


Appropriate requests for ERH reimbursements
  • You become sick at work and need to go home early.

  • A family member becomes sick/injured and needs your assistance.

  • A personal crisis occurs (i.e. death in the family, extensive property damage or loss due to natural disaster, theft, etc.) .

Inappropriate requests for ERH reimbursements
  • You have to work overtime or past your normal departure time.

  • On-the-job injury (contact Worker’s Compensation).

  • Personal errands, pre-arranged appointments, non-emergency related reasons, weather conditions, vehicle malfunctions or transit service disruptions or delays. In general, any situation you know about before departing for your commute to work that would require you to leave work early.

  • You need a ride to work. ERH is only valid for rides departing The University of Iowa campus. 


  1. ERH can be used up to three times per fiscal year (July 1st – June 30th) and not to exceed a cumulative total of $100 in reimbursements.
  2. Gratuity (tip) to the taxicab driver is not a reimbursable expense.
  3. Parking and Transportation is not responsible for the taxicab response time.  You should confirm details when requesting the service.
  4. The personal emergency must arise while at work and require you to go home or to where the emergency requires your presence.
  5. ERH is only valid for rides initiated during your regular work hours.
  6. Parking and Transportation reserves the right to request verification of participant’s leave of absence.  If the purpose of the ride is deemed invalid, reimbursement will not be given.  Please retain receipts and collect any supporting materials you can to help us verify your request and maintain the integrity of the program.  Doctor’s receipts and notes from daycare centers or the fire department will do.
  7. The ERH Program is a privilege.  Parking and Transportation reserves the right to terminate the program and/or discontinue a participant's privileges at any time.  Parking and Transportation also reserves the right to change the existing program guidelines and procedures.


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All rights reserved. Revised: April 15, 2014