University Departments Helpful in Conflict Management

Department of Public Safety: consists of several divisions: Police, Investigations, Security Guards, Fire Safety and Crime Prevention. The primary focus of Public Safety is to provide as safe and secure of an environment as possible.
Emergency: 911

Employee and Labor Relations (ELR):  is responsible for labor relations (blue collar, technical, security, clerical, graduate assistants, and staff employed in tertiary health care bargaining units), contract and policy administration, disciplinary procedures, staff grievance and dispute resolution procedures, Family Medical Leave Act administration, Faculty and Staff Disability Services, Faculty and Staff Immigration Services, and unemployment benefit administration. In each of these areas, ELR provides services to individual staff members and training and support to University departments and agents, and acts as a liaison between the University and unions and affiliated organizations.


Faculty and Staff Disability Services (FSDS): advises college and department administrators, employees and applicants on application of federal and state law, regulations and University policy. In addition, FSDS interprets and develops policy relative to employment of individuals with health conditions.


Faculty and Staff Services/Employee Assistance Program (FSS/EAP) (Confidential Resource): a confidential, voluntary Employee Assistance Program offering services to University of Iowa faculty, staff and their dependents. Up to four free sessions are available with a licensed mental health professional for the purpose of assessment, referral, and short-term counseling. FSS/EAP partners with University of Iowa Behavioral Health to offer sessions in three convenient locations.


Human Resource Unit Representatives:  represent the interests of the University administration by actively serving as leaders, consultants, resources, and departmental authorities on human resource policies, processes, programs, and transactions with support and guidance from collegiate, division and University Human Resources; support a humane and supportive work environment consistent with the University mission and core values.  Each employee's human resource representative can be located on Employee Self Service.

Human Rights Committee: provides a formal process to investigate complaints alleging violation of the University Policy on Human Rights (II-3).

Office of Equal Opportunity and Diversity (EOD): provides both formal and informal processes to address complaints of discrimination, including, but not limited to, racial discrimination, sexual harassment, discrimination based upon disabilities, consensual relationships, and/or other violations of the University Policy on Human Rights (II-3). EOD also receives complaints under the University Policy on Violence (II-10). (See also Part II. Community Policies, Chapters 3-10.)

Office of the Ombudsperson (Confidential Resource): offers informal dispute resolution for students, faculty and staff. Our mission is to see that all members of the University community are treated fairly. The office provides a confidential, safe place to discuss any concerns about the University, its policies or procedures. The office will direct visitors to additional resources as needed.

Office of the Sexual Misconduct Response Coordinator:  helps students initiate formal complaints about sexual misconduct, stalking and domestic violence.  The office arranges accomodations with housing, classes, etc., and makes referrals to other resources as needed.


Organizational Effectiveness: Central Human Resource staff collaborates with departments to assess a workplace environment and determine strategies to implement needed changes for a positive and productive workplace.

Senior Human Resource Leadership:  lead the human resources function for a college/division; represent the interests of the respective college/division in the creation of a campus HR vision and mission; communicate and implement University HR practice and goals within the college/division. See Senior HR Leaders.

Threat Assessment Team (TAT): provides "comprehensive threat assessment and management services" for The University of Iowa.  TAT promotes a safe campus by identifying and responding to any member of the campus community who may be at risk of harming him/herself or others.

Lieutenant Peter Berkson, 384-2787

Jane Caton, LISW, CADC, 384-2955

To report an incident outside of normal business hours, call The University of Iowa Police Department at 335-5022.

University Counseling Service (UCS) (Confidential Resource): offers free, confidential counseling services to University of Iowa students. The UCS assists students with any personal, emotional, or academic issues that prevent the attainment of academic and personal goals. The UCS is staffed by licensed psychologists and psychologists-in-training.



updated May 22, 2014