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Course Catalog >> Workplace Effectiveness

When Talk Turns Tough

Course # 712

Advertising Description:

When talk turns tough seeing eye to eye is often in jeopardy. This class will focus on identifying your stress reactions and how you can return to engaging conversation when you are met with oppositional opinion. Learning to separate the facts from stories will be addressed.

Objectives: (At the end of this course participants will be able to)

Participants: (audience course is designed to reach)

All UI employees are eligible to participate