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UI Learning and Development Targeted Series

Course Catalog

Targeted Series

Advanced Management Series

Overview

The Advanced Management Series is a program designed to enhance your knowledge, skills, and abilities to effectively manage others.

...Vision

It is our vision that The University of Iowa will have managers at all levels who are able to nurture a healthy, humane, and competent culture.

The Advanced Management Series creates an interactive learning environment by engaging you in discussion and practical application of critical management practices. You will have an opportunity to interact with managers from across campus and, in doing so, enhance your perspectives of how others deal with the complexities of managing in the University environment.

The Advanced Management Series recognizes that individual development leads to organizational success.

Benefits of Enrolling

Why is management development critical on our campus?

Investment in ongoing leadership development for UI managers is essential to sustaining excellence for our institution. Managers are often cited in the literature as being one of the most crucial drivers of employee satisfaction. With the challenging economic times, UI leaders are being asked to make hard decisions and manage significant changes, all while striving to keep up the morale and engagement of their teams.

The most recent Working at IOWA campus-wide climate survey emphasized priorities for supervisors which are addressed through the series. The Advanced Management Series addresses supervisory development needs by offering a comprehensive set of courses covering all six areas of the UI Leadership Competency Framework, leading to an AMS series certificate.

  • A comprehensive set of core courses on key management topics leading to a series certificate.
  • A personalized report with ideas for leveraging your unique management style (online managerial assessment tool called DISC.)
  • Goal setting before and after the series with your supervisor.
  • Referrals to campus resources, such as: one-on-one Organizational Effectiveness consultations and additional mapping to online courses.

A complementary program you may want to consider is UI LEAD. UILEAD is a competency-based leadership program that is individualized, structured, and based on measurable goals. UILEAD goes beyond the classroom to enhance the depth and breadth of your leadership skill through individualized coaching sessions with a UILEAD advisor.

DISC Managerial Behavioral Profile Assessment

Prior to the first meeting, participants will be asked to take an online assessment to determine their behavioral style preferences. This 30 minute exercise will result in a comprehensive print-out giving participants personalized information about how they interact with others as well as style indicators for other people’s behaviors.

This profile is a valuable tool to help managers gain insight into their own behaviors and others including the management of:

  • problems and challenges—Dominance (D factor)
  • people and influencing of others—Influence (I factor)
  • change and pacing yourself as a manager—Steadiness (S factor)
  • rules and procedures set by others—Compliance (C factor)

As part of the online assessment process each participant will receive a comprehensive print-out which will help them to understand how they may become more self aware in relationship to working with others and adapt their preferred styles in ways that will benefit them as a manager.

Core Curriculum

To receive an Advanced Management Series Certificate, participants must complete the entire core curriculum, which includes ten courses. Additionally, we ask that each participant meet with their supervisor at the beginning of the program to set goals. You and your supervisor will both receive an evaluation at the end of the series and be asked to assess your progress throughout the year. This information will be used by Learning & Development in aggregate form only, to measure program outcomes. Be sure to explore additional opportunities through instructor-led courses and Learning Online with SkillSoft.

Optional Learning Opportunities

Instructor-led courses

UI Learning & Development offers a variety of courses to enhance your leadership skills. Visit our Learning Opportunities Guide for dates and times of upcoming courses.

Learning Online with SkillSoft

Learning Online with SkillSoft offers over 3,300 courses and over 17,000 books to UI students, faculty and staff. Visit Learning Online with SkillSoft for courses/books to build upon your managerial strengths.

Enrollment

Watch for open enrollment in October/November each year.

Due to space limitations, early registrations by university managers/supervisors who can commit to the entire series will be honored first. A one-time admission fee is required to support program costs. Watch for open enrollment in the fall of each year (typically October) Participants who are admitted to the Advanced Management Series will be notified of their enrollment in November.

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Building Our Global Community Series

Overview

A special thanks to the Office of International Students and Scholars for providing this opportunity to The University of Iowa.

Consistent with UI strategic goals on diversity, the Office of International Students and Scholars (OISS) and UI Learning & Development are offering workshops on skills and insights useful to faculty and staff as they seek to educate and serve international students and scholars.

Benefits of Enrolling

Workshops are free and open to all regardless of participation in the certificate program. All faculty and staff are invited to take part in this series, or select courses which are most pertinent to their individual needs.

Participants who complete the required introductory workshop plus their choice of four specialized workshops within a two-year period of time will be eligible for a certificate.

Core Curriculum

For more information on the Building Our Global Community curriculum, please visit: http://international.uiowa.edu/oiss/training/faculty-staff.asp.

To register, visit the self-service website and select "My Training" under the Learning & Development tab.

Enrollment

Please register for each class separately when listed on the self-service site. Watch our advertising channels (web, listserv, Learning Opportunities Guide) for current offerings. Courses typically start in the fall, and continue through the spring semester.

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UI Business Processes Series

Overview

Because more UI business and human resources transactions are now online, how do you and your staff members remain knowledgeable about current processes? And, as a manager, how do you provide the training new staff members need to understand UI policy and practice? This free series will provide you with the latest guidance you need to manage the changing information needs and responsibilities of your area.

Benefits of Enrolling

This series is intended for UI managers or supervisors responsible for UI business and human resources transactions. Others who are interested in gaining this knowledge will be considered, pending space considerations. Additionally, many of the elective series courses will be offered as general offerings for open enrollment.

Watch for open enrollment in November/December and May/June of each year.

Listed below are the Business Processes Series courses:

Core Curriculum

To receive a Business Processes Series Certificate, participants must complete the entire core curriculum and four electives of their choice.

Elective Courses

Electives offer more detail, either as an overview of specific areas or applications, often with explanation of how to navigate specific transactions. Participants must also select their choice of four elective courses. Select from any of the elective categories: application courses, other courses or ICON course listed below. Visit Self-Service, "My Training" for dates/times of these courses when offered.

Application Courses

Other Courses

ICON Courses

Enroll in these ICON courses, by logging into Self-Service and selecting "Available Online ICON Courses" in "My Training." Once you have successfully completed this course, it will be listed under the "Completed ICON Courses" header.

Any of the available ICON Financial Sub-certification courses will also fulfill this requirement.

Links to Related Documents and Major Policies

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HR Fundamentals Series

Overview

HR Fundamentals is a certificate program for University of Iowa staff members. This collection of programs begins with an overview class on fundamental HR concepts and the role that departmental representatives and university staff have in contributing to the UI mission. The overview class is followed by 10 classes covering core HR competency areas, and the entire series can be completed in one 12-month period.

Our interest in offering Learning and Development courses related to Human Resources is to constantly evaluate current offerings and consider additional topics. This free series introduces UI employees to the policies, procedures, and processes that keep human resources moving forward at The University of Iowa. Participants will learn directly from representatives of Central HR, and will receive valuable information that can help them perform their work and build relationships with the people and offices that support HR initiatives across campus.

We appreciate the ongoing interest in the HR Fundamentals Series, which has been offered twice per year for several years now. Most participants are no longer HR Unit Reps, but rather people on campus interested in expanding their Human Resources knowledge even though these skills do not fall within their primary duties.

Core Curriculum

Enrollment

Watch for open enrollment in July/August of each year.

Start learning today! Take related coursework, or read books online now, through Learning Online with SkillSoft.

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Medical Terminology 350 ($25 fee)

Overview

This 14-lesson course (plus a post-test session) employs the Dean Vaughn Total Retention System™ to teach individuals the basic design of medical terminology and how to easily remember the meanings of more than 11,000 complex medical terms. Learning is presented via video instruction and interactive workbook activities led by an in-class facilitator, as well as on-your-own review.

This course is designed for individuals seeking to satisfy a special qualification or certification for work in health care, or who are interested in expanding their knowledge of medical terminology and word structures.

The series of classes are progressive in nature and will be held each spring and fall semester. The $25 fee will cover the cost of materials. A Certificate of Completion will be presented to participants who pass the final test. A passing percentage of 65% or higher is considered a pass. No previous knowledge of medical terminology is required.

Below are dates for the series of classes for the upcoming semester.

Curriculum Dates

Class session will be held from 11:30 am - 12:30 pm in UIHC, except where noted. The final session will include a post-test, which will be held in 112 USB.

Spring Semester Dates:

  • January 25 (11:30 am - 1:00 pm, UIHC)

The following classes will be held from 11:30 am - 12:30 am, UIHC, except for the last class, as noted below.

  • February 1
  • February 8
  • February 15
  • February 22
  • February 29
  • March 7
  • March 21
  • March 28
  • April 4
  • April 11
  • April 18
  • April 25
  • May 2
  • May 7 from 11:30 am - 1:00 pm, 112 USB (this is the final class which includes the post test)

Enrollment

To enroll in the series, please complete the printable registration form, include payment, and send to UI Learning & Development, 121-51 USB.

Watch for open enrollment prior to each semester term:

  • Spring Semester (November/December)
  • Fall Semester (June/July)

Space is limited to 16 participants. Email notifications will be sent after the application deadline.

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New Initiatives in HR

Overview

New Initiatives in HR is a bundle of courses offered as "pick-and-choose" options, rather than as a series. Attendance in these courses will be prioritized first to Senior HR Leadership Representatives, then to HR Unit Representatives, and then to others on campus.

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Performance Management Miniseries

Overview

The leaders of today and of the future need to focus on developing the principles, practices, and courage to manage individual and organizational performance. Consider participating in the Performance Management Miniseries to help create a culture of excellence and achievement at the UI.

Benefits of Enrolling

This miniseries is an excellent way for supervisors and managers to become more familiar with some of the key components of individual and organizational performance management. The courses offered are designed to provide you with practical information and knowledge you can utilize to enhance the ways in which you impact the development of your staff team. Participants will, through open discussions and practical exercises, have the opportunity to explore some of the concepts and challenges that come with successfully leading others.

Core Curriculum

Enrollment

Enrollment in this series occurs each semester and is advertised in the Learning Opportunities Guide Online.

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Social Media Bundle

Overview

Social media isn’t just a fad; it’s here to stay and it’s becoming more widespread every day. It can be overwhelming, though – especially with all the choices out there! Learning and Development is excited to introduce a bundle of informative and useful social media sessions that are coming your way. These sessions are intended for individuals who are newer to social media and social media tools, but want to learn how to harness them and use them to make the work we do here at The University of Iowa more engaging, collaborative and interactive.

Curriculum

Understanding the Social Media Landscape
February 9, 2012 / 8:30 am - 11 am

Hands-on Introductory Sessions on
Using Social Media Platforms for the Business/Workplace
(Coming in Winter/Early Spring)

These sessions will provide hands-on opportunities for participants to learn more about common social media platforms and tools (e.g., Facebook Twitter, LinkedIn, blogging), with a focus on understanding their common and preferred uses, suggested practices, and general navigation of user interfaces and settings.

Introduction to Facebook Tutorial Part 1
February 29, 2012 / 8:30 am - Noon

Introduction to Facebook Tutorial Part 2
March 21, 2012 / 8:30 am - Noon

(More Coming Soon!)

Social Media Strategy Sessions
(Coming in Spring/Early Summer)

These sessions will introduce participants to the ways in which they can use specific social media tools and/or platforms to support work-related efforts. Specifically, these sessions will explore:

  • Social media for recruiting new employees – Reaching new audiences and building connections
  • Social media for collaboration – Getting work done
  • Social media for marketing & program enhancement – Increasing exposure and participation

These strategy sessions will explore how to use a number of common social media platform and tools.

Enrollment

As classes are scheduled, they will be added to this site and will be available in Employee Self-Service - My Training for registration.

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Strategic HR Series

For the last four years, we have offered the Strategic HR Series for those who had completed HR Fundamentals. Not all persons who complete HR Fundamentals choose to take the Strategic HR Series, and attendance has declined. Additionally, we believe we have some exciting new initiatives in Human Resources that we would like to tell people about.

To this end, we are eliminating the Strategic HR Series, adding three of the courses to HR Fundamentals Series, and dropping the remaining two.

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Supervising @IOWA

Overview

Supervising @IOWA is designed for relatively new supervisors or as a comprehensive overview for more experienced supervisors. This certificate program provides supervisors with professional development that focuses on the everyday practices that create a productive and respectful work environment. Participants learn practical skills and knowledge that enable them to increase their effectiveness in managing their team's everyday performance with special focus on achieving results, service excellence and collaborating with others.

The Supervising @IOWA learning experience emphasizes practical application and includes case studies, group activities, online learning opportunities, group discussions, and presentations. Our core and elective presenter team is comprised of a diverse array of UI professionals in order to best meet the needs of all of our campus supervisors. Join us and become a part of the community of Supervising @IOWA graduates!

Overview of Program Requirements

The Supervising @IOWA program requirements are intended to support the development of the key competencies and components critical to success for those who supervise at The University of Iowa.

To complete the certificate program, participants are required to complete the:

Pre-Program

Online Course

Participants must complete the New UI Supervisors: Starting Successfully course prior to Part 1: The Fundamentals of Being an Effective UI Supervisor. Enroll in this course in Self-Service - My Training - Available Online ICON Courses.

Personal Style Assessment

Participants must complete their Personal Styles Assessment prior to Part 2: Understanding and Applying Work Styles as a Supervisor. The assessment and directions will be provided in an email. Participants must print and bring their results to that class.

Core Program

Participants must complete all instructor-led core courses including six online quizzes.

The Spring core program will take place in the IMU Northwestern Room weekly on Wednesday mornings. These courses will run from April 4, 2012 - May 9, 2012.

The Fall core program will take place on the West side (location to be determined) on Tuesday afternoons. These courses will run from September 4, 2012 - November 13, 2012.

Instructor-Led Core Courses

Part 1: The Fundamentals of Being an Effective UI Supervisor
April 4, 2012, 8:30 a.m. – 11:30 a.m.
Instructors: Melissa Gross, Nurse Manager, Neurosciences Intermediate Care Unit & Nicole Sexton, Trainer, Learning and Development.

Part 2: Understanding and Applying Work Styles as a Supervisor
April 11, 2012, 8:30 a.m. – 11:00 a.m.
Instructor: Nikole Mac, Manager, UI Leadership Development, Organizational Development

Part 3: Managing Talent- The Engaged Employee
April 18, 2012, 8:30 a.m. – 11:00 a.m.
Instructor: Sean Hesler, Manager, Learning and Development, Learning and Development

Part 4: Managing Talent- Coaching for Improved Performance
April 25, 2012 from 8:30 a.m. – 11:00 a.m.
Instructors: Diana Leventry, HR Senior Associate Director, University Human Resources & Lindsay Miller, Nurse Manager, Cardiovascular Intensive Care Unit

Part 5: Managing Talent- Developing and Leading A Diverse Team
May 2, 2012 from 8:30 a.m. – 11:00 a.m.
Instructor: Jacquett Wade, Diversity Resources Coordinator, Office of Equal Opportunity and Diversity

Part 6: Building Strong Relationships- Upward, Peer & With Those You Serve
May 9, 2012 from 8:30 a.m. – 11:00 a.m.
Instructors: Shelly Maharry, Service Excellence Program Interim Director, UI Health Care & Michael Venzon, Assistant Director for Accessibility Services, Student Disability Services

Online Quizzes

The core program will feature six online quizzes that correlate with the instructor led-courses. It is recommended that participants complete each quiz within seven days of completing a course. The quizzes are used to allow participants the opportunity to reflect after each course and to assist them in developing a greater understanding of the material. Participants will be provided instruction on how to access the quizzes during Part 1.

Post-Program

Participants must complete four of the Supervising @IOWA elective courses within one year of beginning the program. Elective courses offer more detail to additional topics that are relevant to successfully supervising in a diverse university environment. Elective courses will be held at various times throughout the year beginning August 2012.

Instructor-Led Elective Courses

Enroll in the instructor-led elective courses in Self-Service - My Training - Available Sessions and Series - as they become available.

Difficult Conversations for Supervisors
Instructor: Cynthia Joyce, University Ombudsperson

Disability and Leave Management: Supporting Employees with Disabilities and Understanding Leave Management for Supervisors
Instructor: Jan Gorman, Director, Faculty and Staff Disability Services

Driving Forces of Change Management
Instructor: Nicole Sexton, Trainer, Learning and Development

Helping the Troubled Employee: What Every UI Supervisor Should Know
Instructor: Carol Wozniak-Rebhuhn, Behavioral Health Clinical Administrator, EAP

Introduction to Conflict Management for Supervisors
Instructor: Cynthia Joyce, University Ombudsperson

Managing in a Union Environment
Instructor: Josey Bathke, Director of University Employee Labor and Relations

Managing Your Energy: For UI Supervisors
Instructor: Carol Wozniak-Rebhuhn, Behavioral Health Clinical Administrator, EAP

ICON Elective Course

Creating a Welcoming Workplace (ICON) - Enroll in this ICON course in Self-Service - My Training - Available Online ICON Courses.

Enrollment

To enroll in the Supervising @IOWA certificate program, please complete the online application when available.

Watch for open-enrollment for the Spring semester in January and in June for the Fall semester. Participants who are admitted to the Supervising @IOWA program will be notified of their Spring enrollment in February and Fall enrollment in July.

Prior to submitting the Supervising @IOWA certificate program application, applicants are encouraged to meet with their supervisor to discuss the series requirements and how the Supervising @IOWA certificate program aligns with their development plans.

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Supervising Today's Students

Overview and Benefits

It takes a special set of skills to effectively hire, orient, motivate, train, and develop student employees. Therefore, Learning and Development is pleased to introduce a new certificate program for UI faculty and staff, which supports the UI strategic goal on undergraduate student success. The Supervising Todays Series (STS) focuses on developing skills for individuals who supervise undergraduate students, while providing insights on how to best lead and support student employees.

All faculty and staff are invited to take part in the series, or select courses which are most pertinent to their individual needs. All courses are free and open to all regardless of participation in the certificate program. Participants who complete all STS series requirements will be eligible for a certificate. To be awarded a certificate, participants must complete the required Introductory Session, two STS core courses plus their choice of any two additional STS courses within one-year of completion of their first course.

Introductory Session (Required)

To receive a STS Certificate, participants must complete the Introductory Session. This course will be offered twice each semester. Courses may be taken in any order, but it is strongly recommended for participants wishing to complete the series to first enroll in the Introductory Session before attending other STS core courses.

Core Courses

In addition to completing the STS Introductory Session, series participants must complete two core courses of their choice.

Elective Courses

To complete the certificate series, participants must select any two additional STS courses from either the core courses or elective courses. Elective courses offer insight to additional topics that are relevant to student supervision. Elective courses and topics will vary each semester.

Elective Courses

We welcome your feedback. If you have suggestions for future elective course topics or presenters, please email uilearndevelop@uiowa.edu.

Course Instructors

  • Peter Berkson, Police Lieutenant, Department of Public Safety
  • Jane Caton, Threat Assessment Specialist, Organizational Effectiveness
  • Michelle Cohenour, Director of Retention, University College
  • Sarah Hansen, Director of Assessment and Strategic Initiatives, Office of the Vice President for Student Services
  • Ryan McFadden, Student Leadership Coordinator, University Housing & Dining
  • Nicole Sexton, Human Resource Specialist, Learning & Development
  • Cindy Seyfer, Associate Director, Student Financial Aid
  • Dana Thomann, Project Director, Upward Bound
  • Greg Thompson, Manager of Residence Life Hall Operations, University Housing & Dining

A very special thanks to our course instructors for their willingness to share their expertise and knowledge with our campus community.

Enrollment

Open enrollment will occur for each semester. Please register for each class separately when listed on the self-service site. Available sessions default to alphabetical order and all courses connected to this series will be listed as "STS: course title". Also, watch for our advertising channels (brochures, web, listserv, Learning Opportunities Guide Online (eLog) for current offerings.

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Updated January 2012