The winners of the fall 2003 Improving Our Workplace
Awards (IOWA) are:
Teams
• Food and Nutrition à la Carte Team (Ellen Hergert, Becky Iliff, Phil Kissack, Laurie
Kroyman, Doug Robertson, James Roush). Initiated
and developed the process for patients to order “room
service” meals, using patient choices to form
the menu. Many changes, from kitchen renovation to
menu analysis to staffing hours, needed to be addressed
to provide this exceptional customer service. Nominated
by Joan Dolezal.
• Immigration Services Team (Randall Ney,
Laura Prince, Brenda Koehler). Reviewed and innovated
their services to provide holistic case management
to foreign nationals and UI departments, providing
additional services to families of staff, an expanded
array of services, and a redesigned service model.
Web technology is utilized to provide services, communication,
and to self-direct staff to complete documents online.
Nominated by Jan Gorman.
• Behavioral Risk Management Team (Teresa
Kulper, Joan Rinner, Carol Wozniak-Rebhuhn, Charles
Green, Brad Allison, Kevin Ward, David Bergeon, Maile
Sagen, Sam Cochran, Jan Gorman). Collaborated across
six departments to provide a unique proactive organizational
approach to workplace conflict, hostility, and violence.
The team provides central coordination for individuals
and their workplaces to change negative situations.
Nominated by Laura Reed.
Additional Awardees
• Clerkship Evaluation Team (Diane Zumbach,
Kristi Ferguson, Cathy Chavez, Pauletta Kipper, Judy
Prichett, Jean Lantz). Developed the web capability
for evaluations of medical students’ clerkship
experience to be done online—to be requested,
generated, tracked, viewed, and utilized for references.
Feedback is timelier and more effective as a result
of the team’s process improvement. Nominated
by Suzanne Malo.
• Clinical and Professional Reflecting
Program Team (Christine Remmert, Melissa Adamo). Created
a web application that allows medical students to
schedule meetings with faculty mentors online. Student
and staff time is saved. Nominated by Marian Schwabbauer.
• Digital Radiograph Images Access
Team (Dave
Owen, Randy Ferguson, Kim Wiley, Mary Jo Duffy, Kevin
Cano, Kristy Walker). Developed the capability for
physicians to access digital radiographic images
online. Access is available 24 hours a day, seven
days a week, at the hospital or from home, and allows
images to be easily folded into presentations. Nominated
by Lee Carmen.
• ImageNet Conversion Team (Steve Schallau,
Rick Deerburg, Ed Fischer, Jerry Gilmere, Jerry Miller,
Richard Butler, Scott Stiegelmeyer, Randy Ferguson,
Jim Pitcher, Jerry McAtee, Bao Nguyen). Delivered
this multiphase project that reviewed, upgraded,
and migrated the ImageNet infrastructure to the UIHC
network without loss of performance. In addition,
a stronger, ongoing working relationship between
two departments now exists. Nominated by David Owen.
• IT Professional Development Project
Team (Suzanne Malo, Tim Shie, Jodi Scholl, Charles McBrearty,
Karen Shemanski, Maureen McCormick). Formed to be
a central team that coordinates University efforts
to provide learning opportunities and funding options
for information technology professionals across campus.
Nominated by Laura Reed.
• PReq Team (Denis Hyche, Christine Leichty,
Karen Housel, Anne Sopher, Sherry Reynolds-Miller,
Joe Hannon, Ed Hill, Brian Kouba, A’amer Faroqi,
Lati Modarressi, Joe Loria, Kay Hoyle, Shelly Squier).
Designed and developed a web application for requesters
to create, track, and utilize online approvals using
the Workflow system. Purchasing has saved $40,000,
while customers have a faster, more efficient service
that will offer additional features in the future.
Nominated by Debby Zumbach.
• School of Social Work Computer Lab
Team (Lois Burkett, Kate Kemp, Bev Sweet). Utilized an
Educational Computing Proposal opportunity to design
a computer lab that now is used for instruction,
assignment completion, and individualized consultation
from instructors that is located in North Hall, onsite
for the School of Social Work. Nominated by Lois
Burkett.
For more information about the awards, see www.uiowa.edu/hr/worklife/iowa.html.
|
