The Employee Assistance Program is a partnership of Faculty and Staff Services and UI Behavioral Health. It is a confidential, voluntary employee assistance program available to University of Iowa faculty and staff who have a permanent full- or part-time appointment, and to their family members.
EAP Frequently Asked Questions
Some common areas of assistance include:
- Job stress
- Alcohol and other drug dependency
- Emotional concerns (e.g. Depression or Anxiety)
- Marital/relationship problems
- Parent/child conflict
- Referral to trained financial counselors
- Health or medical concerns
- Psychiatric concerns
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Social adjustment concerns
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Performance problems
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Difficulties with fellow employees
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Recovery from traumatic events
- Dealing with loss and grief
Brief Counseling and Assessment
We offer brief counseling (up to 4 sessions at no charge) for assistance with personal, family or work-related problems. Assessment helps those involved define the nature and extent of the issues. A counselor will help identify the concerns and discuss possible solutions.
Location of Counseling Services
Our counselors are conveniently located in the Plaza Centre One building on the pedestrian mall in downtown Iowa City. Free parking and bus passes are available. Sessions may also be arranged at the UI Behavioral Health offices at The University of Iowa Hospitals and Clinics and at the University Services Building located on W. Prentiss Street.
Scheduling an Appointment
Employees can schedule an appointment by calling 335-2085 Monday through Friday, from 8 am to 5 pm. For crisis situations, same-day appointments can be arranged.
Triage and Crisis Services
Employees can call 335-2085 seven days a week, 24 hours a day to speak with a health care professional who will facilitate the appropriate services.
Referrals and Followup
After assessment, if further counseling is indicated, our counselors will identify appropriate resources and help determine treatment goals. It may be appropriate to continue with the same counselor on a fee basis, or to refer to other University or community providers. We will facilitate the referral process and follow up to ensure your individual needs are being met.
Employees are responsible for payment of services provided by other agencies. The employee's health insurance plan may provide some coverage.
Confidentiality
Our counselors adhere to strict professional and ethical guidelines pertaining to client confidentiality. UI faculty, staff and family members are assured that all information is held in confidence, except in those circumstances defined by federal or state statute (i.e., imminent risk to life, and court ordered mandatory reporting for child or dependent adult abuse). No other information is released to anyone without the signed consent of the client.