We offer introductory and advanced trainings
in cultural competence at the individual, and organizational levels.
We also offer cultural competence training specifically for supervisors. All
of our trainings focus on understanding and enhancing the strengths
and resilience of diverse families and communities.
- Increasing awareness and knowledge
- Basic skill building
- Ethics and cultural competence
- Culturally competent interviewing, assessment, intervention
- Family centered practice with specific cultural groups
- Recruiting, retaining and managing a diverse workforce
The Changing Face
This training brings into focus the changing patterns of diversity
in Iowa and how diversity, culture and privilege affect our everyday
actions and decision-making. Participants will practice perspective-seeking
and perspective-taking skills which are critical to developing respectful
cross-cultural relationships. A model for individual, intraprofessional
and organizational change is discussed, and participants plan for
continued development of cultural competence.
Approaches to Reducing Disproportionate Minority Contact (DMC)
This popular training is designed for professionals working with
youth and their families in juvenile justice, schools, child welfare
and community settings. Case examples and small group exercises
are used to illustrate how recognizing the resilience of families,
working with families' strengths, and strengthening communities
can reduce disproportionality. Participants leave the training
not only with new insights and inspiration, but also with new skills.
Ethics and Cultural Competence
This training focuses on NASW Code of Ethics standards for culturally
competent practice as well as the relationship of cultural competence
to other NASW ethical standards. Cases are introduced to explore
potential bias in assessing and responding to diverse families and
to underscore the ethical hazards of individual and/or organizational
Family-Centered Practice (Organizational Level)
This training was developed to assist organizations in increasing
their level of cultural competence. The training focuses on how
culture affects worldview, communication, assessment, goal setting,
and intervention. Some of the areas addressed include: personal
awareness, language, knowledge of community, agency policy, identity
development, the use of ethnographic tools, environmental factors,
and the organizational development of a comprehensive family-centered
cultural competence plan.
to the Table to Assist Minority Youth
The focus of this session is the coalition building skills needed
when governmental departments, community organizations and other
stakeholders join forces to deal with difficult community issues
like disproportionate minority confinement. A special emphasis will
be given to community involvement, goal setting, resource development,
leadership development, and public awareness campaigns.
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This training focuses on culturally competent interviewing skills,
including awareness of cultural taboos, nonverbal language, and
the use of translators and interpreters. This skill-based workshop
is highly interactive, with considerable time spent in practicing
tools on participants' case examples.
Healing and Revival
of the Family Spirit
The greatest strength a family has is its spirit. Family rituals
have enabled the family to survive for centuries. This workshop
focuses on using family rituals to rekindle family spirit. The use
of family rituals in case management, family development, and family
therapy are explored.
Culturally Competent Child Welfare Practice
This skill-based training focuses on culturally competent engagement,
assessment and case planning skills and closure in child welfare
work. The workshop is highly interactive, with considerable
time spent in practicing tools on case examples. Participants
will learn how to tailor interventions for the family's culture.
with Diverse Families
An advanced training module
designed for organizations that are interested in specific ethnographic
skills and tools to work with a specific client population such
as African-American families, Latino/a families, Native American
families, or new immigrant families.
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& Retaining a Diverse Staff
This workshop explores the role
of staffing in developing organizational cultural competency. We
discuss issues of organizational preparedness, recruitment, retention
and the development of an organizational culture in which people
of all backgrounds can thrive, contribute, and develop necessary
competencies for a diverse workforce. We examine participants' organizations
and work together to define actions to create an organization with
a culturally diverse and competent staff. Participants should bring
information about: the demographic make-up of paid and unpaid staff
(including volunteers, board of directors), demographics of clients
(i.e., service users, patients, customers), and a demographic profile
of the community, as well as any general brochures and/or staff-related
materials that are currently used in the agency.
Managing a Diverse
This training increases
managers' competence in managing diverse workforce dynamics.
Topics include the impact
of majority/minority dynamics. how to use perspective-taking to
manage those dynamics, and skills for effective communication across
social and cultural difference. We explore how managers can
work with majority identity workers to build their commitment to
diversity, and how to integrate that commitment throughout the unit
of Intergenerational Diversity
popular workshop explores the strengths of generational diversity
in the workforce and the accompanying supervisory challenges.
Supervisors participate in exercises in perspective taking to better
understand how to attract and retain a generationally diverse workforce
and how to effectively manage intergenerational conflict.
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