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Operations Manual The University of Iowa

PART VI. SERVICES

CHAPTER 23: OFFICE OF FACULTY AND STAFF SERVICES

(Amended 3/02; 7/03; 10/04; 8/06; 7/09; 8/11; 6/12)

23.1 General
23.2 University of Iowa Employee Assistance Program
23.3 Supervisory Referral
23.4 Behavior Risk Management
23.5 Confidentiality
23.6 Job Security
23.7 Disciplinary Process
23.8 Release Time from Work
23.9 Payment for FSS
23.10 Eligibility

23.1 GENERAL.
(Amended 8/11)

The Office of Faculty and Staff Services (FSS) provides confidential counseling and referral services to faculty, staff, and their family members to promote emotional well-being and to increase engagement and productivity among members of our UI community. The types of problems for which a client could expect assistance include: job stress and conflicts, relationship and personal issues, family and parenting concerns, sleep difficulties, alcohol dependency, other addictions, budgeting or debt management services, as well as many other concerns.
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23.2 UNIVERSITY OF IOWA EMPLOYEE ASSISTANCE PROGRAM (EAP).
(Amended 8/11)

The University of Iowa Employee Assistance Program offers the following services:

23.3 SUPERVISORY REFERRAL.
(Amended 8/11)

When work performance, attendance, and/or conduct become unsatisfactory, supervisors are highly encouraged to provide information about the resources available, along with FSS contact information. The supervisor may schedule an FSS appointment for the employee if the employee requests.

23.4 BEHAVIOR RISK MANAGEMENT.
Faculty and Staff Services serves as the coordinating office of the Behavior Risk Management team. This team responds to situations of potential violence or threatening behavior by assessing the individual involved and the workgroup, then making recommendations for ensuring ongoing safety for the work unit. See http://hr.uiowa.edu/tat/behavior-risk-management.

23.5 CONFIDENTIALITY.
(Amended 8/11)

The Office of Faculty and Staff Services adheres to strict ethical guidelines pertaining to client confidentiality. It is, however, necessary to recognize that the state's mandatory reporter law provides for exceptions to this rule in particular situations. For example, an Employee Assistance Program counselor is required by law to report child and dependent adult abuse, and to take action if a client poses clear and imminent danger to self and/or others, and must respond to a legal subpoena.
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23.6 JOB SECURITY.
An employee's participation in FSS shall not jeopardize job security or promotion, tenure, or scholarly opportunities. Employees participating in the program will expect no special privileges or exemptions from University regulations.
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23.7 DISCIPLINARY PROCESS.
FSS is wholly independent of University disciplinary proceedings. The program is non-punitive and employee participation is entirely voluntary and protected from any reciprocity.
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23.8 RELEASE TIME FROM WORK.
(Amended 8/11; 6/12)

Employees may request release time from work for the initial FSS evaluation period. For subsequent appointments, employees may use available sick leave or vacation time as provided for in III-22.2 and III-23.2. Employees scheduled to work the third shift may schedule appointments during FSS office hours or by emailing FSS at EAPhelp@uiowa.edu.
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23.9 PAYMENT FOR FSS.
(Amended 6/12)

There will be no charge for assistance offered through FSS. When the employee pursues a referral recommended by the FSS counselor, he or she is responsible for fees which may be charged by the referral service. In cases of medical necessity, health insurance often provides some coverage. Employees are not eligible for overtime pay when attending FSS appointments.
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23.10 ELIGIBILITY.
(Amended 5/99)

These categories of permanent full-time and part-time (50 percent or more) staff members are eligible for services provided by FSS:

Services are provided to the above-listed employees 90 days beyond their last date of employment with the University.
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Page last updated April 2014 by Office of the Senior Vice President for Finance and Operations