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FREQUENTLY ASKED QUESTIONS ABOUT DISTRIBUTION
Distribution + Distribution FAQs

Customer service + Delivery + Glossary + Products and services + Start an order

How do I get my printed material mailed?
Contact Central Mail Services to arrange for a mailing. You will have the best results if you do this as you plan your printing order. Your audience, deadlines, and the type of information contained in the mail piece will factor into determining the mailing requirements.

When you order printed material that will be distributed by Central Mail, let us know on your requisition and we'll deliver it to the mail center, right next door to our bindery, after it is printed.

Whom should I contact to plan the mailing?
Contact Bulk Mail if you
 -- want your mail pieces addressed or labeled.
 -- are planning a bulk mailing.
 -- plan to include a reply mail piece in your mailing.
 -- want to use a University mail permit.
 -- need inserting or tabbing.

Contact Campus Mail if you
 -- intend to apply your own labels and your audience is limited to the University community.
 -- need to have your mail metered for delivery by the U.S. Postal Service.

How much will a mailing cost?
You may check the posted rates and fees on the Central Mail web site, but be sure to contact the mail center staff for the cost of a given project. Some factors that affect cost are the size and proportions of a mail piece; the weight of the paper on which it is printed; the inclusion of inserts; the number of pieces to be mailed; whether you use auxiliary services such as tabbing; the locations to which the pieces are mailed; whether the mailing meets bulk mail qualifications; and whether your department qualifies as a nonprofit organization.

Follow the Postal Service's addressing guidelines to help assure that your mail receives the lower rates that are awarded mail that meets automated processing standards.

How long will it take to process a mailing?
Factors that determine the processing time include whether the mail pieces are compatible with the equipment used, how many pieces there are, and the time of month the mailing is ready. The first of each month is busy for Mail Service, because that is when much of the University's high-volume mail comes through. It's also a higher volume time for the U.S. Postal Service.

Other factors that can affect the delivery time of a mailing are the class of mail being used (First-Class is faster for mail going out of state), and the amount of time it takes to prepare and print the mail pieces. Contact a customer service representative or Copy Center Services, as well as Central Mail, well before your needed delivery date to plan your printing and mailing.

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