The University of Iowa
Business Services

Central Mail Services # Laundry Service # Materials Management # Printing Department



Into Print

Summer 2002

Into Print, The University of Iowa Business Services' quarterly newsletter, aims to educate, inform, and entertain its readers, with a goal of fostering positive communication between the department, its staff, and its clients.

IN THIS ISSUE
Hot Off the Press
Document Services takes part this summer in student orientation information fairs
UI gray events calendar available now; fax or send online orders to General Stores

TypeStrikes

General news
UI Central Mail Services begins processing outgoing mail for UNI
Printing outreach program gets off to a good start
Team works on UIHC, College of Medicine copier savings
Customer education opportunities available

Central Mail Services
Bulk mail monthly charges on line
Nonmachinable mail pieces now subject to surcharges
  Nonmachinable criteria
  Self-mailer guidelines
  Amount of surcharge
  Dimensions required for machine readability
U.S. Postal Service rates effective July 1, 2002
Wanted: extra Campus Mail envelopes

Laundry Service
DataGator shows that water conservation system works
New IT support for Laundry Service

Materials Management
Software compares prices, can help you save money
Savings for UI continue to increase with use of recycled toner cartridges
  Cost comparison—new vs. recycled cartridges
Mark used cartridges
Sign up for our listserv
Thanks, MIGS users

Printing Department
Document Services works with College of Business on printer upgrades
Order larger quantity for lower per-piece cost
Character Counts: Meet Keith Young

We are . . .

The University of Iowa Nondiscrimination Statement

Business Services directory






 

Hot off the Press

UI gray events calendar available now; fax or send online orders to General Stores
The 2002-2003 University of Iowa gray events desk calendars are now available through General Stores. We encourage you to order the calendars on line using SIGS. Or, you may fax us a General Stores requisition for calendars only at 384-3918. The stock number is 40000; the cost is 95 cents each. Do not mix calendars with other items. The calendars are in stock and will be delivered as soon as possible.

The University of Iowa Directory (herd book) is usually available in October. We will not take early orders for them and will e-mail ordering instructions to customers on our listserv as soon as they arrive. Area telephone books should be available in late November. Contact General Stores at 384-3900 or Gary Anderson, 384-3717, if you have questions.

Document Services takes part this summer in student orientation information fairs
Document Services participated in the student orientation information fairs held this summer and plans an exhibit for the graduate student information fair in August. The goal is to make more students aware of the copy service. "We see seniors who get to the end of their four years here and then discover us," says Tim Blake, Document Services' information specialist. "They tell us they wish they had known sooner."



 



TypeStrikes

from our typo treasure chest

Coingress







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GENERAL NEWS

UI Central Mail Services begins processing outgoing mail for UNI

Central Mail Services has begun processing all outgoing U.S. Postal Service mail for the University of Northern Iowa. The change took place July 1, when the mail manager there retired, and will save UNI money while lowering overhead costs for UI Central Mail.

"The bottom line is budget," says Chris Kula, Central Mail manager. He projects annual postage savings in excess of $100,000 for UNI through improved processing, automation, and postal discounts. "They'll realize the same volume discounts that we get," says Kula. Further savings will result from restructuring the mail operation. At the same time, it will help Central Mail meet its expenses by spreading overhead costs over a greater volume of mail.

Mail coming from UNI will include letters, flats, and bulk mail. Central Mail will handle the metering and accounting, as well as make all its other services available. It is well suited to take on the extra work. "We have a lot of good mail processing equipment and very skilled staff who can do it," Kula says. "It will increase productive use of down time. It gives them job security. That's the biggest thing."

It is also a good fit. "We're both nonprofit, both doing the same kinds of mailing. It's more a partnering opportunity, with one university helping another," says Kula. He is already familiar with the UNI system; the university was one of Kula's accounts when he worked for the Postal Service.

"I've always told them, 'Who's going to take better care of your mail than me?' I took care of it for ten years," he says.

He expects the operation—involving transmitting data files, transporting mail, processing, dispatching, and billing—to be "timely and seamless."

A presort service in Cedar Rapids, with which Central Mail already works, picks up the mail in Cedar Falls and delivers it to MBSB twice daily. Central Mail processes it, then releases it back to the presort service for delivery to the Post Office on the same day.

"In my 18 years with the Postal Service, I've never seen two colleges or universities combine mailing services because it has always been site-specific, but Postal Service changes in recent years (in mail acceptance and drop-ship procedures, for example) have helped facilitate our doing it," says Kula.

The current UNI mailing employees are being absorbed by other departments there. Kula has been educating employees about the mailing processes and procedures they need to know.

"We've had three training sessions up at UNI and have had well over 250 people learning what they need to do to make their mail better," he says. The training will be ongoing, much like the staff development classes he conducts here.

Kula proposed the idea in early May because he expected to see outsourcing inquiries about the UNI mail service following the retirement of its manager. "Mail centers are always being approached about outsourcing. There's always someone who claims to do it better, faster, and supposedly cheaper," he says.

"It's a win-win-win all across the board. Job security, cost savings to UNI, and the ability to spread fixed costs over a greater volume for the UI," says Kula. "It's going to keep us busy. It's going to be fun."

 

Printing outreach program gets off to a good start

The Printing Department's new outreach initiative is off to a good start, with presentations given at more than a dozen departments since June 1. Customer service representative Diane Thomas has met with faculty and staff in departmental meetings, small groups, and individually to provide information about the Printing Department, its services and capabilities, and how to work through the process of ordering printing.

Customer service manager Steve Wilson is leading the outreach program. "A lot of people were asking what it takes to get a print job done. We're trying to simplify that through an education process," he says. "Customers in general think of us as providing a few services, not a wide variety, and we wanted to get someone out to explain what we do and why we do it. Sending material to us, for example, is an education in itself -- what they need to do to get their job done the best way possible," he says. "The reception has been very positive. It shows there is a need for this."

"People are sometimes intimidated by printing. I try to make it more user friendly," says Thomas.

"Face-to-face meetings are helpful because people do have questions," says Wilson. "It's not always easy to get a piece designed, printed, bound, and mailed. We are trying to help them through that process. No two printing jobs are alike. Each job is unique to that customer or department."

"Our overall goals are to educate people in the services we offer, to let them know the ways we help customers prepare jobs for printing, and to assure that we follow through from start to finish. We're there to let them know how they can get their material to our place. We want to help them from concept to end product, to help make their task as easy and painless as we can."

"While we're out there explaining things, we're making sure we listen to customers so we can try to match our services to their needs. Departments do have to use the Printing Department, according to state law, so we're trying to make it as easy as we can," says Wilson.

"There's a lot of interest in the records scanning. I get a lot of desktop publishing questions. The DisplayMaker and color copier get a lot of interest," says Thomas. "We get feedback that lets us know what we do well and what we can improve, which is good. It's what we wanted."

Most of the meetings run about 45 minutes, with 20 minutes spent on the presentation and the rest on questions and answers. Contact Diane Thomas to schedule a meeting.

 

Team works on UIHC, College of Medicine copier savings

Business Services staff are working to help UIHC and the College of Medicine reduce expenses through the Copier Acquisition and Maintenance Quality Improvement Team.

"The goal is to standardize the process and recommend a single vendor for all copier purchases at UIHC and the College of Medicine," says Gary Anderson, associate director of Business Services. "We will review the paper flow and how things are done, try to streamline the process, and, hopefully, save them money," he says.

The team began meeting this past spring. Its members are Gary Anderson and Carol Iles, Business Services; Anne Sopher, Purchasing; Jason Haddy, College of Medicine, and Dave Drake, Rob Lester, Sue Miller, Terri Stoner, and Dennis Wilson, all from UIHC.

Contracting with a single vendor can save money for the University. Paper, office supplies, and lab supplies are some commodities already purchased under contract. During the past three years Business Services has worked with UIHC to help reduce expenses on gas cylinders and office supplies.

Business Services' involvement is through the Printing Department, which presently facilitates copier leases and purchases for UI departments.

The Universities of Nebraska and Oklahoma have realized savings through copier acquisition programs and are among a number of universities that have implemented such programs.

 

Customer education opportunities available

Central Mail, General Stores, and Printing are offering the following training and education opportunities this fall:

On-site training, education
DocuTech publishing system: Training and assistance for creating, saving, and sending files to the DocuTech publishing system. Contact Tim Blake at IMU Document Center.
Printing Department on-campus calls: Presentations to inform the campus community of the department's capabilities and services. Contact Diane Thomas at Printing.

Staff development classes
Producing Successful Mail Pieces: Mail piece design, proper addressing, database management. September 19.
Printing Plus: Overview of the Printing Department, its services, and how to work effectively with us. October 17.
Introduction to General Stores and Online Ordering: Information about General Stores, MIGS, SIGS. November 20. Instructions are also on the Web at www.uiowa.edu/~fusmm/stores/migs/migs.html and www.uiowa.edu/~fusmm/stores/sigs/sigs.html.

Check the Staff Development website, www.uiowa.edu/~fusstfdv, for information about registration.

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CENTRAL MAIL SERVICES

NEW! MONTHLY BULK MAIL CHARGES ON LINE


We are so networked. Place UPS orders, check monthly metering charges,
and, now, check your bulk mail charges -- all on line!

 

Postal Service gets serious: nonmachinable mail pieces now subject to surcharges

Along with its June 30 rate increase, the U.S. Postal Service began putting an emphasis on automation compatibility. Mail pieces that it considers nonmachinable will incur a surcharge.

This applies to First-Class Mail weighing less than one ounce and Standard (nonprofit) Mail weighing less than 3.3 ounces. Postcards and flat-size material are not affected by this.

The nonmachinable surcharge is potentially the most expensive aspect of the rate increase. The USPS has established new criteria for nonmachinable letters. If a mail piece falls under any one of these conditions, it will be subject to the surcharge.

The thickness of a mail piece is a serious issue when using automated equipment. The newest emphasis on minimum thickness standards—0.009 inch for letter-size pieces more than 4 1/4 inches high or 6 inches long—will not only disqualify nonconforming mail for automation discounts, but also add a surcharge.

Under the new rules, pieces that have qualified for automation discounts in the past may no longer meet the criteria. So be very careful. Work with your printer to make sure you aren't surprised at the cost of your postage.
Chris Kula

 
Nonmachinable criteria
A letter-size piece is nonmachinable if it has one or more of the following characteristics:
-Has an aspect ratio (length divided by height) of less than 1.3 or more than 2.5.
-Is polybagged, polywrapped, or enclosed in any plastic material.
-Has clasps, strings, buttons, or similar closure devices. Staples are acceptable.
-Contains items such as pens, pencils, or loose keys or coins.
-Is too rigid.
-For pieces more than 4-1/4" high or 6" long, the thickness is less than 0.009".
-Has a delivery address placed parallel to the shorter dimension of the mailpiece.
-Self mailers with a folded edge perpendicular to the address if the piece is not folded and secured.
-For booklet-type pieces, the bound edge (spine) is the shorter dimension of the piece or is at the top, regardless of the use of tabs, wafer seals, or other fasteners.

 
Self-mailers
Acceptable: 20-pound paper, tri-folded, 2 tabs.
Surcharge added: single piece of 20-pound paper folded in half (does not meet the 0.009 inch thickness requirement).
Acceptable: folded self mailers with fold on the bottom.
Surcharge added: folded self mailers with fold at the top.

 
Amount of surcharge
First-Class mail (less than 1 oz.): add 12 cents to basic postage, total is 49 cents per piece.
Nonprofit mail (less than 3.3 oz.): add 2 cents per piece to basic postage.

 
Dimensions required for machine readability
Minimum: 3-1/2" high x 5" long x 0.007" thick
Maximum: 6-1/8" high x 11-1/2" long x 1/4" thick

Note: Length is the measure of the edge parallel to the delivery address. Pieces larger than 4-1/4" high or 6" long must have minimum thickness of 0.009".


 
U.S. Postal Service rates effective July 1, 2002
Service Rate
First-class letter, 1 oz. $0.37
  Each additional ounce $0.23
Postcard $0.23
Priority Mail, 1 lb. $3.85
  2 lb. $3.95
  Flat-rate envelope $3.85
Express Mail, 1/2 lb. or less $13.65
  1/2 lb. to 2 lbs. $17.85
  Flat-rate envelope $13.65
Certified mail $2.30
Domestic money order $0.90
Address correction $0.70

 

Wanted: extra Campus Mail envelopes

If you have unused Campus Mail envelopes, please put them with your outgoing mail, and we will store them for reuse. Departments that send large volumes of mail regularly ask us for excess envelopes.

If your department needs envelopes but we are out, you may purchase them through General Stores. Use stock number 44100 for a box of 250 and 44101 for lesser quantities. Please use only the approved three-column envelopes for sending intracampus mail.

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LAUNDRY SERVICE

DataGator shows that water conservation system works

"I knew, through my laundry expertise, that we were paying for wastewater we were not discharging. I wanted to save money," says Laundry manager Dave Gray. "In the laundry business, water charges are based on consumption, not what goes down the sewer."

The Laundry receives potable water from the Oakdale water system and uses approximately one million gallons of water per month. Water usage by this facility was reduced by more than 50 percent due to the water conservation system incorporated into the building's mechanical system design. The volume of water used is documented through a four-inch compound domestic water meter. After going through the industrial process described below, it becomes wastewater that is discharged down the sanitary sewer.

When the Laundry was constructed, no means of metering its sanitary sewer discharge was provided. Due to the location and elevation of the facility, the sanitary sewer pipe discharges directly into Coralville's waste water collection system without passing through the existing Oakdale Campus sanitary sewer meter.

In the summer of 2000 The University of Iowa, in cooperation with the City of Coralville, began an investigation to determine actual sewer flow from the Laundry. The University, with assistance from an outside engineering firm, determined that rerouting the discharge to the existing Oakdale sanitary sewer meter was not cost effective compared to installing a meter on the current system.

After discussing the merits of building and maintaining a permanent versus a portable meter, the decision was made to try to find a portable flow meter that would work in this application due to the higher capital and operating cost of a permanent structure. Also, a portable meter would be accurate enough for determining actual flows and could be removed after enough data was collected.

A portable DataGator flow meter was installed and calibrated in June 2001. It was set up to collect flow data every minute. The flow meter was tested against the known constant flow of 15 gallons per minute through the domestic water meter. There was enough discrepancy that the computer program was reconfigured by the factory; after the flow meter was reinstalled, calibrated, and again tested, the flow meter and the domestic water meter showed the same flow rate.

The DataGator took a flow measurement every minute and stored the data for two-and-one-half days. The data was typically downloaded on Tuesdays, Thursdays, and Fridays, at which time the domestic water meter was read and the consumption through the water meter was compared against the flow data collected by the DataGator for the same time period. The information was entered into a spreadsheet to compare the water meter flow totals to DataGator sewer meter flows and calculate the differences.

This data was averaged and showed only 37.87 percent of the total water used in the building is discharged into the sanitary sewer. The remaining 62.13 percent of the water used is lost through evaporation due to the industrial processes used in the Laundry. These processes include the drying of the materials, the recycling of rinse water through the reuse system, and direct injection of steam into the materials. The collected data supports the premise that not all of the water consumed by the building is discharged into the sanitary sewer and that a large percentage of this water is lost due to industrial processes.

The data collected from this project was used by the group to develop a sanitary sewer billing proposal with the City of Coralville that will result in savings to the University of approximately $20,000 per year in reduced sanitary sewer charges.

The process
Water used by the Laundry passes through water softeners and is then sent through the waste heat recovery unit. The flow then splits between the tempered water storage tank and the direct-contact hot water heater. At this point, part of the flow feeds water to the tempered water storage tank and the rest feeds water to the direct-contact hot water heater. This water heater feeds makeup water to the hot water storage tank.

Water from the tempered water storage tank and hot water storage is fed directly into ten diffferent washing machines. The 50-pound and the 125-pound washing machines have one drain system, whereas the two 275-pound and the six 450-pound washing machines have dual drain systems. The dual systems allow for rinse water from the washing machines to be recycled through the reuse water system as feed water for the washing machines' first fill cycle.

Water from the tempered water tank is also used to feed the boilers. Steam from the boilers is used as direct-injected steam in the cleaning process. All condensate returns to the boilers as feed water.

All wastewater from the industrial processes is collected into a waste pit, where it is pumped through a shaker screen before entering the neutralization tank. It is then discharged into the eight-inch sanitary sewer pipe leaving the building. All other domestic wastewater, such as water from the break room area, is discharged directly into the sanitary sewer pipe.
Dave McClain

Dave McClain is a supervisor at the UI Water Plant and was project manager for this study. Staff from FSG's Mechanical Distribution and UI student employees Mark Moeller, Jenny Henrichs, and Kate Blasberg also worked on the project.

 

New IT support for Laundry Service

Ed Godar, computer consultant for Central Mail and General Stores, is adding Laundry Service to his responsibilities. He will manage the computers and software for the Laundry's fully automated processing system; support its network; and serve as administrator for a card-swipe system, TimeCentre, which the Laundry and Residence Services both use for payroll.

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MATERIALS MANAGEMENT

Software compares prices, can help you save money

The University's contracted office supply vendor, Corporate Express, has a software that can compare your department's past purchases with current prices in its database and then suggest comparable, lower cost alternative items.

The software allows you "to evaluate the products currently being purchased to see if there is a more cost effective, comparable item stocked by Corporate Express," says Brian Studier, Corporate Express account executive for the University. "This can include items purchased from any of our competitors."

Consider one-inch binders with a plastic-sheet overlay, for example. "We have five brands of binders that are essentially the same thing. But if you compare them, there might be a 20 percent difference in price. If needed, a sample of the comparable, lower cost alternative can be sent to try to make sure it will work for the application it's intended for," says Studier. "If a department doesn't care what brand it gets, we want to save them money."

Because of the volume of orders placed by UI departments—at least 100 per day—it's not feasible to do this on an order-by-order basis. It is most useful for someone who repeatedly orders items for his or her department or who makes department-wide decisions about purchases.

The software, called Express Advantage, was developed by Corporate Express. It is a nationwide program already in use elsewhere. "We have had pretty good success with it. It's a good way to save money," says Studier. Contact Brian Studier, 384-3919, if you wish to use this service.


 

Savings for UI continue to increase with use of recycled toner cartridges

General Stores has delivered more than 290 recycled toner cartridges since March, helping UI departments save more than $13,000 on toner costs. We have had good success with these toners and feel confident that they will meet your printing needs at a significantly reduced cost. If you have questions about this program contact Judy Rockafellow at 384-3906. To help keep the price on toners down, please give your empty toner cartridges to the General Stores drivers for recycling.
Judy Rockafellow
 
Cost comparison: new vs. recycled toner cartridges
Order SIGS
recycled stock#
Instead of
mfg stock#
You'll
save
49190G................................. HEWC7115A.............................. 41%
49191G................................. HEWC4127X.............................. 38%
49192G................................. HEWC4092A.............................. 25%
49193G................................. HEW92298X.............................. 38%
49194G................................. HEWC3903A.............................. 36%
49195G................................. HEWC8061X.............................. 49%
49197G................................. ASDM5893GA............................. 49%
49198G................................. HEWC4149A.............................. 45%
49199G................................. HEW92291A.............................. 41%
49200G................................. HEWC4096A.............................. 32%
49201G................................. HEWC3906A.............................. 24%
49202G................................. HEWC3909A.............................. 40%
49203G................................. CANF418801.............................. 67%

 

It only takes a few seconds....

Please write RECYCLE in large letters on any used toner cartridges you return to General Stores for recycling. Developing a habit of marking used cartridges can prevent expensive errors and expedite the process.


SIGN UP FOR OUR LISTSERV!
We frequently communicate with our customers via our e-mail listserv.
If you would like your name added to it, please send an e-mail to gary-anderson@uiowa.


 

Thanks, MIGS users

A special thanks from the staff at General Stores to all of our customers who use the MIGS online ordering system to order their office supplies. During the past year, 365 MIGS users placed 29,239 individual orders. The following people were the top departmental MIGS users, each with more than 200 orders placed: Amy Newton, Internal Medicine; Roger Williams, Anatomy; Rose Weldon, Nursing; Terri Spahn, Surgery; Melody Scott, Physiology; Debra Routh, Nursing Services; Patricia Francisco, Occupational and Environmental Health; Judith Cash, Nursing; and Christine Mattes, UIHC Nursing Service. Thanks to everyone for using the MIGS system.
Judy Rockafellow
    MIGS
    -lowest prices for 450 items on UI contract
    -online list of more than 45,000 office supplies
    -immediate online pricing information
    -next-day delivery
    -quick ordering
    -accurate, efficient billing

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PRINTING DEPARTMENT

Document Services works with College of Business on printer upgrades

If your department plans to replace office copiers or printers, check with Document Services first. "We may be able to provide something more than what you could do on your own," says Marge Kline, manager of the service. She worked with the Tippie College of Business to do just that by replacing outdated machines with new digital laser printers.

The PBB Document Center and the College's copy room had four analog printers that she replaced with three 600-dpi digital printers that are connected to users' work stations. The Document Center uses two of the printers, one for large jobs and the other as a backup. The third, a 55-page-per-minute machine for smaller files, is owned by Document Services but used solely by Business faculty and staff. It sits behind a gate in the Document Center and is available 24 hours a day, seven days a week, to individuals who have a key to the area.

A new scanner, with "powerful editing tools," resulted in a new service at the Center. "We scan and convert files to Acrobat PDF, then return them to the professor," says department information specialist Tim Blake.

Other new services there are cleaning up scanned copy, combining scanned with electronic copy, and tape binding, says Carolyn Stoddard, Document Center operator. She adds that she can easily reprint an order on request, because the Center archives the documents it prints.

By all accounts, the "24-7 room" is a success. "Professors print directly from their desktop and then go pick up the completed work. For confidential material, they often send files to a queue, go to the printer, and then hit the print button," says Kline. The room also has shredder.

"A lot of them like it very much," says Blake. "It's better quality. They especially like having access to their own digital printer." In order to print, each user needed a printer driver installed on his or her computer. "I went around to each person's office and set them up," says Blake. "An advantage of Document Services doing this is that we provide installation, training, and tech support. The biggest advantage, though, is improved quality—and the convenience of sending files from their office."

Other benefits are that the College need not concern itself with toner, paper, printer supplies, machine purchases, and service calls. Ultimately, it spends less money per page than if it operated its own printers. And users do not need a requisition for each order. "They send work with an ID number. We bill them monthly," says Kline. Contact Marge Kline, 384-3717, if you have questions or if you would like to discuss establishing a similar program for your college or department.


 

Order larger quantity for lower per-piece cost

If you are looking to cut costs, try increasing the number of printed pieces in your order for items you know you will use. As you print more pieces, the per-piece cost goes down, because the bulk of printing costs accrue in the copy, plate, and press preparation stages. The price breaks for standard UI stationery items are shown here as an example. If you lack storage space, check with Gary Anderson, gary-anderson@uiowa.edu. There is a limited amount of space available in our building.

Item price
250
cost
each
250
price
500
cost
each
500
price
1000
cost
each
1000
Business cards: UI, CHI $34 13.6¢ $42 8.4¢ $63 6.3¢
Business cards: UIHC $44 17.6¢ $53 10.6¢ $71 7.1¢
Envelopes, #10: $49 19.6¢ $57 11.4¢ $74 7.4¢
Letterhead, watermark: UI, UIHC $41 16.4¢ $51 10.2¢ $69 6.9¢
Letterhead, bond: UI, UIHC $38 15.2¢ $44 8.8¢ $55 5.5¢
Letterhead memos, half-sheet watermark: UI, UIHC $42 16.8¢ $48 9.6¢ $59 5.9¢
Letterhead memos, half-sheet bond: UI, UIHC $39 15.6¢ $44 8.8¢ $51 5.1¢

 

Character Counts: Meet Keith Young

As a large-press operator at the Printing Department, Keith Young prints publications such as books, posters, brochures, and catalogs. He finds it difficult to describe his tasks. "I don't even think about it any more. I've been at this so long," he says.

For each job he will "hang the plate, add water, and make a couple of pulls." (Translation: he attaches to the press the aluminum printing plate that bears the image, wraps it around a cylinder, and clamps it down. He then puts water on the plate, so the soy-based ink adheres only to the image area. Finally, he prints test sheets and fine tunes the position of the plate.)

"We make sure everything's right before we start running it," he says. "That's the biggest part of our job -- if it's not right and we run it, it's done. We have to start all over again." He loads stacks of 23x35-inch sheets of paper onto the press and watches closely to make sure it operates properly. At several points during a run he will pull a printed sheet from the stack for a quality check, looking for debris (called hickeys and scum in the trade) and checking to see that the registration marks align on the front and back of each sheet and from one sheet to the next.

The work can be wearing. "I just finished a job that was 45,000 sheets, enameled," he says. "It took me three days to run it. I was pretty whipped by the time I was done."

There is also preventive maintenance. "It's part of the preparation, making sure these machines are running at their peak," he says.

Keith and his wife, Donna, met at their previous jobs. She now works in the bindery at a local printing business. They live near West Branch, where, says Keith, "I work in my garden. Antagonize my wife -- that's a 24-hour a day job!" He raises a variety of vegetables. "We put up what we know how to do. Green beans, tomatoes. We freeze peas. Potatoes we leave in the ground."

While an Iowa native, Keith says "I'm a Missourian at heart. Most of my relations are there. I go down there when I can." He plans to visit more in the future. "I'll travel when I get older. Wherever the road takes me—I'll just get in and go."

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We are . . .

Business Services: Central Mail System, Laundry Service, Materials Management, and the Printing Department, serving The University of Iowa. Into Print is distributed free and on request to UI faculty, staff, and students.
Contributors: Central Mail: Chris Kula; Laundry: Dave McClain/FSG, Jo Anne Worley; Materials Management: Gary Anderson, Judy Rockafellow.
Editor: Jenean Arnold, jenean-arnold@uiowa.edu, 384-3723, 101 MBSB


 
The University of Iowa Nondiscrimination Statement
The University of Iowa prohibits discrimination in employment and in its educational programs and activities on the basis of race, national origin, color, creed, religion, sex, age, disability, veteran status, sexual orientation, gender identity, or associational preference. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. For additional information on nondiscrimination policies, contact the Coordinator of Title IX, Section 504, and the ADA in the Office of Affirmative Action; phone 319/335-0705 (voice), or 319/335-0697 (text); The University of Iowa, 202 Jessup Hall, Iowa City, Iowa 52242-1316.


[www.uiowa.edu/~printsvc/intoprint/02/IP02-3.html]

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