For most of their
college career, students solve problems as they arise and take care of
their lives without help.
But then comes the
time that your student faces impending exams, the term paper that didnt
get written, a breakup with a boyfriend or girlfriend, or the anguished
realization that a roommate problem isnt going to solve itself.
Issues such as these, combined with too little sleep and perhaps a diet
punctuated with pizza and potato chips, may produce meltdown. Thats
when parents get the dreaded post-midnight telephone call.
What should you do
to help your student most effectively?
then help students analyze and discuss solutions," says Belinda Marner,
assistant vice president, Office of Student Services. "Stay calm.
When problems arise,
sometimes students turn first to parents.
may not get the entire story. You think you know your child, but its
hard to tell whats happening when youre separated. If a parent
is supportive, the student will be more inclined to tell the whole story
about what is happening and begin to think through ways to solve their
own problems," Marner says.
If your son or daughter
lives in a residence hall, resident advisers are good people to turn to
for help, she says.
to recognize typical concerns, elicit more information, and assist students
in moving in the right direction to find help.
Although there are
many offices on campus dedicated to helping students, parents sometimes
prefer to call one place instead of trying to sort through them all to
find one to recommend to their student.
Marner says, "our office can do that (319-335-3557). We may be able
to recommend an appropriate source of help."
While parents may
want to intervene to help their student, it is not always a good idea
to try to solve problems for them. Marner suggests, "It sometimes
works best for someone on campus to deal with the student directly. Going
through a parent who may not have complete information sometimes delays
getting the students problem solved."
Its also important
to realize that all students have problems at some point.
solve conflicts is part of learning to be a citizen in this learning community,"
she says. "Students are unlikely to take the initiative and assume
responsibility for solving problems if the parent always does that for
By Anne Tanner
of the Vice President for Student Services
249 Iowa Memorial Union
Hours: 8 a.m-5 p.m.,
This office oversees
the educational programs and services available to students. Its web site
will connect you to academic and administrative services for students
in colleges, the Provosts Office, University Services, and auxiliary
When school is in session:
Friday 8 a.m-4:30 p.m.
Saturday 9 a.m.-noon
Monday-Friday 8 a.m-noon
& 1-4:30 p.m.
Monday-Friday 8 a.m-4:30
p.m. Saturday 9 a.m.-noon
This is the first
place for students to look for help with medical problems of all kinds.
They need to phone for an appointment. Student Health Service is accessible
to persons with disabilities, and the entrance of the clinic has an automatic
door opener. Three Cambus buses, three Iowa City Transit buses, and all
routes of the Coralville Transit System stop at the front door.
Health Iowa, a part
of Student Health Service, has medical information your student may need.
Health Iowa operates a web site that lets students ask questions anonymously.
All students can read the answers (see above web site address).
University of Iowa Hospitals and Clinics Emergency Room
8 a.m.-5 p.m.
Service has clinical psychologists on staff to provide individual and
group psychological counseling for students, primarily on a short-term
basis, to help with academic and personal support programs. It collaborates
with Student Health Service in addressing the mental health needs of University
A community telephone
hotline offers trained volunteer counseling on a 24-hour hotline for persons
contemplating suicide or working through difficult problems.
to recognize signs that your student needs help and to refer him or her
to sources on campus. This should be a first step for students who live
in residence halls.
1100 Quadrangle Residence
8 a.m.-4 p.m.
Open until 7 p.m.
Thursday during school year
The center helps
first-year students learn how to manage academic programs and responsibilities
and cope with independent living. Also teaches students how to use the
resources and services of the University. Students who enter with open
majors can explore possible major areas.
for Sophomores, Juniors, and Seniors
Once a student has
24 hours of credit and has selected a major, an adviser is named in the
major area. If a student does not mesh well with an adviser, students
may ask to be assigned a new adviser.
hesitate to go to professors when theyre having trouble understanding
the subject or the professors approach to it. But professors want
the student to provide feedback. If an appointment is made and the problem
is not solved, each college has a procedure for requesting further assistance
310 Calvin Hall
8 a.m.-5 p.m.
Support Service Programs
provides supportive counseling and academic assistance to traditionally
underrepresented and educationally underserved students. It includes a
federally funded tutoring program in math and science for low-income students,
students who are the first generation in their families to attend college,
and students with disabilities.
3100 Burge Hall
8 a.m- noon, 1-5 p.m.
Services facilitates equal opportunity for students with disabilities
in all phases of their academic careers.
of Student Financial Aid
213 Calvin Hall
8:30 a.m.-noon, 1-4:30 p.m.
A familys financial
situation can change during a students academic career. Its
important to report all changes to the Office of Student Financial Aid.
After all, they could increase a students eligibility for assistance
in meeting education costs.
If your student would
like to look for a part-time job, Jobnet may be a good first start. It
lets you request specific kinds of jobs.
The Student Loan
Accounting Office,5 Calvin Hall, has no-interest emergency loans for students.
The loans will be paid back on the next U-bill.
Student Judicial Procedures
The Code of Student
Life regulates student conduct in those situations where behavior directly
affects the Universitys function as an academic institution. If
your student has violated the Code of Student Life, he or she will be
dealing with the office of The Vice President for Student Services, 249
Iowa Memorial Union. Phone: 319-335-3557 or e-mail firstname.lastname@example.org.
C108 Seashore Hall
Office investigates claims of unfair treatment or erroneous procedure
and serves as a neutral and detached listener, information resource, adviser,
intermediary, and mediator. The office cannot change policies or decisions
but can bring to administrators attention decisions that violate
155 Iowa Memorial
Call for appointment.
A supervising attorney
and four to five law students advise and represent students in legal matters
at reduced cost.
of Affirmative Action
202 Jessup Hall
8 a.m.-5 p.m.
The Office of Affirmative
Action oversees the Universitys affirmative action program. It investigates
and resolves complaints of discrimination and sexual harassment.
of Public Safety
323 S. Madison St.
Hours: 24 hours,
The Department of
Public Safety provides law enforcement for more than 40,000 faculty, staff,
and students. In addition to law enforcement, the department has a broad-based
Rape Crisis Line
Department of Public
Rape Aggression Defense
This 12-hour course
taught by Department of Public Safety officers teaches risk-reduction
techniques and the importance of being aware of surroundings.
Victim Advocacy Program (RVAP)
In Iowa: 1-800-284-7821
Outside Iowa: 1-800-656-HOPE
are available to help survivors of rape, both men and women, to get proper
medical, legal, and emotional help in the aftermath of a sexual assault.
The group also educates students about rape and provides counseling for
Bus service is available
on Friday and Saturday nights along Cambuss Red and Blue routes
until 2:30 a.m. Saferide Van Service provides rides to addresses not available
on the Red and Blue routes. Its last trip leaves Schaeffer Hall at 1 a.m.
Hours: Sunday 7 p.m.-midnight
escort service for University of Iowa students, staff, and faculty helps
to reduce the risk of sexual assault and other violence. Its funded
by University of Iowa Student Government.
These direct lines
to Department of Public Safety can be found in strategic locations around
Call for information
on residence halls on campus and University Apartments.
210 Iowa House
Iowa Memorial Union
10 a.m.-5:30 p.m.
The office offers
plentiful information for both landlords and tenants.
Information Center/Housing Clearinghouse
This is the first
place to look for an apartment. Listings tell price ranges and requirements.
Most apartments have 12-month leases.
315 Calvin Hall
8 a.m.-5 p.m.
This office provides
full resources to students seeking information on potential careers, trying
to choose a major, or trying to find an internship. It also works with
employers hoping to find interns. It has a full career library. Career
Development Services also operates The Iowa Advantage.
In this program students
learn to build a portfolio of work, how to best present themselves to
prospective employers, communication skills, computer skills, teamwork,
leadership, interpersonal skills, and career preparation/job readiness.
& Liberal Arts Placement
24 Phillips Hall
8 a.m.-5 p.m.
This office works
with recruiters hoping to hire Iowa graduating students and with students
who wish to arrange interviews, research companies, or do mock interviews.
The office uses eRecruiting.com, an Internet service that allows employers
to search quickly for Iowa graduates who meet specified criteria and allows
students to search for particular kinds of positions, geographical locations,
or other criteria for prospective jobs.
N302 Lindquist Center
8 a.m.-5 p.m.
The Educational Placement
Office helps students create electronic portfolios of their work on the
Internet so that prospective employers can view videos of the student
teaching and see examples of class work. Counseling, job listings, and
a wide range of career information are available.
Development Center, College
30D Nursing Building
8 a.m.-5 p.m.
The center assists
nursing students with their professional goals by providing workshops
on résumé and letter preparation, search techniques, and
3307 Seamans Center
8 a.m.-noon & 1-5 p.m.
Services is a comprehensive career service with professional staff available
to help students (first year through graduate) acquire job-seeking and
interviewing skills. The office also runs extensive student internship
and cooperative education programs.
of Iowa Student Government
The University of
48 Iowa Memorial
UISG consists of
an Undergraduate Activities Senate, an Undergraduate Collegiate Senate,
and a Graduate and Professional Student Senate.
Afro American Cultural Center
303 Melrose Avenue
The Afro American
Cultural Center provides a permanent setting where Black culture can be
nurtured and enhanced on the University of Iowa campus. The center also
creates an atmosphere that allows students, faculty, and staff to interact
with the Iowa City community in order to establish cultural ties and exchange
Native American Cultural Center
308 Melrose Avenue
From a welcoming
picnic in August each year through programs for both Latino(a) and Native
American student groups, the Latino Native American Cultural Center acts
as a focal point of cultural activities for these two groups on campus.
Resource and Action Center
130 N. Madison St.
10 a.m.-5 p.m.
This center creates
a community affirming all people and acts as a catalyst for social change
and for womens individual and collective growth. WRAC offers group
services, information and referral services, advocacy services, counseling,
Lesbian, Bisexual, Transgender Union
203 Iowa House, Iowa
and information to its members, educates society on its issues, and addresses
civil and human rights. A comprehensive list of resources
in the Iowa City community for GLBT individuals is at http://www.uiowa.edu/~iapride/resource/health.html.
Among the Universitys
350+ student organizations are many that center around the nationalities
or ethnic backgrounds of students on campus. See http://www.imuis.uiowa.edu/osl/studorgs.html.