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ProTrav
Procurement Card & Travel Expense Voucher
Did You Know?
September 2008
Email for flood related questions: flood2008@uiowa.edu
**UPDATE**Electronic Attachments
Effective September 1, 2008 the Accounts Payable, Purchasing & Travel
Departments will require all documentation (for Preqs, E-Vouchers, and
ProTrav systems) to be scanned, attached and routed through workflow with
the transaction.
As of October 1, 2008 any of the above referenced forms
accompanied by paper documentation will be returned to the department and
requested documentation be scanned and electronically attached.
Procurement Card Transactions
When a charge appears on your voucher during a billing cycle that should
not have posted to your card, please contact the vendor for a credit. You
will still need to reconcile the charge to a funding MFK.
Since the charge was not initiated by you, you will probably not receive
any documentation from the vendor, please attach a memo to the charge that
explains the situation and when you expect the credit to post.
If you are not getting resolution
with the vendor, please complete a dispute form and fax it to the bank.
If you dispute the charge, the dispute information is sufficient documentation. Once the vendor processes the credit, reconcile
the credit to the same MFK and attach the same memo you used for supporting documentation
of the charge. If you dispute the charge, the dispute information
is sufficient documentation.
Fed Ex Transactions
If you have a question about a Fed Ex charge on your procurement card voucher,
please contact protrav@uiowa.edu for
assistance. Please do not dispute the charge or report it as Fraud until
you have contacted us first. For example, please contact ProTrav if the dollar
amount that was charged to your procurement card does not display any Level
III detail. |