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AP, Purchasing & Travel Depts
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ProTrav
Procurement Card & Travel Expense Voucher
Did You Know?
September 2008

Email for flood related questions:  flood2008@uiowa.edu

**UPDATE**Electronic Attachments

Effective September 1, 2008 the Accounts Payable, Purchasing & Travel Departments will require all documentation (for Preqs, E-Vouchers, and ProTrav systems) to be scanned, attached and routed through workflow with the transaction. 

As of October 1, 2008 any of the above referenced forms accompanied by paper documentation will be returned to the department and requested documentation be scanned and electronically attached.

Procurement Card Transactions
When a charge appears on your voucher during a billing cycle that should not have posted to your card, please contact the vendor for a credit. You will still need to reconcile the charge to a funding MFK.

Since the charge was not initiated by you, you will probably not receive any documentation from the vendor, please attach a memo to the charge that explains the situation and when you expect the credit to post.

If you are not getting resolution with the vendor, please complete a dispute form and fax it to the bank. If you dispute the charge, the dispute information is sufficient documentation.  Once the vendor processes the credit, reconcile the credit to the same MFK and attach the same memo you used for supporting documentation of the charge.  If you dispute the charge, the dispute information is sufficient documentation.

Fed Ex Transactions

If you have a question about a Fed Ex charge on your procurement card voucher, please contact protrav@uiowa.edu for assistance. Please do not dispute the charge or report it as Fraud until you have contacted us first. For example, please contact ProTrav if the dollar amount that was charged to your procurement card does not display any Level III detail.

 

 

Accounts Payable, Purchasing & Travel Departments | 202 Plaza Centre One | University of Iowa | Iowa City, IA  52242 | 319-335-0379

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