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Purchasing FAQ question mark
 
  bulletFAQ for PReq System
 
  1. Can you help me fill out a requisition?
  2. How do I receive an Origin/Requester code? How do I receive a ship-to-code?
  3. I need to change or delete my requester code or ship-to-code.
  4. How long does it take to get my requisition processed?
  5. Who do I contact to request Purchase Order Master File Key changes?
  6. Who can help with getting a copy of a purchase order?
  7. I have a question regarding my statement of account; who can help me?
  8. Who is the contact person for the AP-PO Web CV or GLDSS CV applications?
  9. Who do I call if a purchase order needs to be closed/cancelled?
  10. What happens if I return something?
  11. Who do I speak to if I want to make changes to my purchase order?
  12. Misc. Questions?
  13. Questions regarding the Electronic Forms/E-forms.
  14. Questions on Procurement Card applications or how to receive a Procurement Card.
  15. Questions on card rejections, raising monthly limits or to cancel a Procurement Card.
  16. Questions on Procurement Card statements, vouchers or Web Applications.
  17. Questions on Accounts Payable Training classes.
  18. Questions on Purchasing Training classes.
  19. Questions on Purchasing's Web Pages.
  20. Questions on the Vendor File, Vendor Applications.
  21. Questions regarding the Purchasing and Payables system.
  22. When do I need a quote?
  23. Why do I need a quote?
  24. How can we find a vendor number?
  25. Why hasn’t my invoice been paid?
  26. Who should be contacted to obtain a UI Tax Exempt Certificate?
  27. Need a custom report from the purchasing and payable system?

     

  1. Can you help me fill out a requisition?

To view procedures for filling out a requisition to outside vendors, see the PReqs tutorial on the training menu above. For specific questions contact PReq's Mail or call Chris Leichty 5-0384. top

  1. How do I receive an Origin/Requester code? How do I receive a ship-to-code?

Call JoAnn at 5-0491 or email Purchasing-ReqPO. top

  1. I need to change or delete my requester code or ship-to-code.

Call JoAnn at 5-0491 or email Purchasing-ReqPO. top

  1. How long does it take to get my requisition processed?

It can take from 1 to 30 days depending on whether the items requested need to be competitively bid. For additional information on a particular order, contact the Purchasing Agent that handles the commodity being requested.  top

  1. Who do I contact to request Purchase Order Master File Key changes?

E-mail the Purchasing Agent on the PO or email MFK change requests to Purchasing-ReqPO.  top

  1. Who can help with getting a copy of a purchase order?

Call the person listed as the Purchasing Contact on the order.  top

  1. I have a question regarding my statement of account; who can help me?

Call Tracy Rew 5-0572 in the Business Office/Accounting Services.  top 

  1. Who is the contact person for the AP-PO Web CV or GLDSS CV applications?

Call Tracy Rew at 5-0572 in the Business Office/Accounting Services apply for access for CV's. For questions on the AP-PO web CV's, contact Dani Meyer at 5-0655.  top

  1. Who do I call if a purchase order needs to be closed/cancelled?

E-mail the Purchasing Agent or send email to Purchasing-ReqPO.  top

  1. What happens if I return something?

Contact Accounts Payable in writing regarding the return. Provide the Return Authorization Number and the Voucher number. You may e-mail Accounts Payable.  top

  1. Who do I speak to if I want to make changes to my purchase order?

If you need to make a change to a Purchase Order (additions, deletions, other corrections) call the Purchasing Contact on the Purchase order. Please notify the purchasing contact if you are contacted by the vendor. Written confirmation may be required by the vendor or by Purchasing.  top

  1. Misc. Questions?

When in doubt about the process, or if you have a problem with a Purchase Order or a vendor, please call Purchasing. The main telephone number is 5-0379. Purchasing is located at 202 PCO (Plaza Centre One). Office hours are from 8:00 am to 4:30 pm, Monday through Friday.  top

  1. Questions regarding the Electronic Forms/E-forms.

See the E-forms website or contact Printing Department 384-3724.  top

  1. Questions on Procurement Card applications or how to receive a Procurement Card.

The Procurement Card electronic form was made available to users on 09/25/06 exclusively through ProTrav.  This form will be electronic and routed through workflow for departmental approvals.  See PCard News for more info.  Contact Dawn Jarrard 5-0389 or protrav@uiowa.edu.  top

  1. Questions on card rejections, raising monthly limits or to cancel a Procurement Card.

Contact protrav@uiowa.edu or Dawn Jarrard 5-0389.  top

  1. Questions on Procurement Card statements, vouchers or Web Applications.

Email ProTrav@uiowa.edu or contact Jennifer Portwood 5-2762.  top

  1. Questions on Accounts Payable Training classes.

Contact Mary Jane Stumpf 5-0406.  top

  1. Questions on Purchasing Training classes.

Call JoAnn at 5-0491.  top

  1. Questions on Purchasing's Web Pages.

Contact Julie Bergeon or 335-1726.  top

  1. Questions on the Vendor File, Vendor Applications.

Nancy Nygaard 5-0390, Colleen Bauer 5-0380, Chris Frank 5-3375 or email Purchasing Vendors.  top

  1. Questions regarding the Purchasing and Payables system.

Jennifer Jark 5-0668, Anne Sopher 5-0378, or Chris Leichty 5-0384.  top

  1. When do I need a quote?

Typically any order totaling $10,000 or more must be competitively bid per Board of Regent Policy. Many times substantial savings can be obtained even on smaller purchases. Please, contact the Purchasing Agent for the specific commodity for help.  top

  1. Why do I need a quote?

To satisfy competitive bid requirements and to document price verification, terms and conditions and FOB point. Also to comply with University and Board of Regents policies and procedures.  top

  1. How can I find a vendor number?

Go to the AP/PO Web Applications.  top

  1. Why hasn’t my invoice been paid?

First check the AP/PO Web applications site.  Go to the heading of "Invoices Applied to a Purchase Order" to determine status. If unable to accomplish this or if you do not have access to the Web contact Accounts Payable at 5-0115.  top

  1. Who should be contacted to obtain a UI Tax Exempt Certificate?

Download the E-form here.  top

  1. Need a custom report from the Purchasing and Payables System?

Contact Jennifer Jark at 335-0668.   top

 

 

 

Purchasing Department | 202 Plaza Centre One | University of Iowa | Iowa City, IA  52242 | 319-335-0379