Carol directs the Writing Center and the Writing Fellows Program and teaches courses that explore the relationships between writing, language background, culture, and pedagogy, also the focus of her research. She teaches both tutor preparation seminars: Teaching in a Writing Center for graduate students preparing to tutor in the Writing Center, and with Megan Knight she teaches Writing Theory and Practice for new Writing Fellows. She has taught Topics in Second Language Acquisition: Writing for the FLARE program, and courses in travel writing for both the Non-Fiction Undergraduate Program and for the Honors First Year Seminar Program. She tutors in the Writing Center every semester, both in person and online. Carol was a Collegiate Teaching Award winner in 2003 and a Fulbright Scholar in Ecuador in 2008. She served as a leader in the Writing Center Summer Institute in 2005 and 2009.

Carol has served on the editorial boards of College Composition and Communication, Journal of Second Language Writing, The Learning Assistance Review, and Writing Center Journal. Her most recent publications include "A Comparison of Online Feedback Requests by Non-Native English-Speaking and Native English-Speaking Writers," in The Writing Center Journal in 2009 with Jeffrey Swenson and Jia Zhu; and "Avoiding Appropriation" in Shanti Bruce and Ben Rafoth (Eds.) ESL Writers: A Guide for Writing Center Tutors. 2nd Edition, 2009. Carol has written both academically and creatively about her travel and language learning experiences. Her published travel essays include "Arriving in Turin" in Voices in Italian Americana and "Learning Kichwa Family Style" in The Minnetonka Review.

Syllabi
• Forms of Nonfiction: Reading and Writing Travel Essays
• Honors 143:102 Writing Fellows: Writing Theory and Practice
• Teaching in a Writing Center (10:375/8N:375)
• FLARE 164:227 Topics in Second Language Acquisition: Writing